Surely the first place to complain to would be Audi and not the forums, no one on here can fix it.
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2005 A6 2.7 Tdi Avant with MMI 3G
2008 S8 5.2 FSi with MMI 3G, B&O, ceramcis etc...
For Bluetooth, MMI & RNS-E upgrades follow the link
My Retrofit Website
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