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Old 05-12-2007, 02:12 PM   #621 (permalink)
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Default Re: RNS-E & TMC

DaveJM,

This may help (i hope!). I had an issue and went direct to Audi Uk Aftersales & Service.

These are the people that sorted my issue when my dealership said 'no'.

Good luck!
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Old 05-12-2007, 06:41 PM   #622 (permalink)
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Default Re: RNS-E & TMC

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Telling them you are considering trading the car won't endear them either.

[/ QUOTE ] Why on earth not? I run a company and would be far more interested in providing a loss leader to a client who i think i will retain.

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Beacuse if they think you are going to trade the car they will regard you as a "lost cause" and not bother trying to keep you happy.

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But i already told them i want another A6! By not worrying about keeping me happy that is an A6 they will not get. Very short sighted.
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Old 05-12-2007, 06:43 PM   #623 (permalink)
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Default Re: RNS-E & TMC

[ QUOTE ]
DaveJM,

This may help (i hope!). I had an issue and went direct to Audi Uk Aftersales & Service.
These are the people that sorted my issue when my dealership said 'no'.

Good luck!

[/ QUOTE ]

Thanks mate, Audi UK were very helpful for me also. It is booked into Amersham Audi for next Tuesday, fingers crossed.
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Old 05-12-2007, 07:06 PM   #624 (permalink)
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Default Re: RNS-E & TMC

[ QUOTE ]
DaveJM,

This may help (i hope!). I had an issue and went direct to Audi Uk Aftersales & Service.
These are the people that sorted my issue when my dealership said 'no'.

Good luck!

[/ QUOTE ]

I'm sure Paul wouldn't appreciate you posting his details online; he is not a member of Customer facing staff for starters [img]/ubbthreads/images/graemlins/tongue.gif[/img] Chances are if you did email him/telephone him he'd refer you to Customer Services anyway as all Customer Issues have to be documented by Audi Customer Services.
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Old 05-12-2007, 08:29 PM   #625 (permalink)
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Default Re: RNS-E & TMC

[ QUOTE ]
[ QUOTE ]
DaveJM,

This may help (i hope!). I had an issue and went direct to Audi Uk Aftersales & Service.
These are the people that sorted my issue when my dealership said 'no'.

Good luck!

[/ QUOTE ]

I'm sure Paul wouldn't appreciate you posting his details online; he is not a member of Customer facing staff for starters [img]/ubbthreads/images/graemlins/tongue.gif[/img] Chances are if you did email him/telephone him he'd refer you to Customer Services anyway as all Customer Issues have to be documented by Audi Customer Services.

[/ QUOTE ]

You're probably right. In fairness though, Audi UK specialist's details have appeared on here before and i know how frustrated i felt after being continually jiffed around by a number of dealers; you could argue they bring it on themselves. I do hope i haven't caused Paul unnecessary hassle though and i'll PM a moderator to remove it.
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Old 12-12-2007, 09:18 PM   #626 (permalink)
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Default Re: RNS-E & TMC

Just to let you know i now have TMC, excellent. Thanks for your help.
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