Russell Automotive

MrAvant · 25-07-2009, 11:22 AM

Audi & Volkswagen Independent Specialist Garage - Quality and Technology at Affordable Prices

I've done a search and it does not look like there are any reviews of the Audi / Vw Specialist.

Well my car has decided to behave badly (another thread on the A4 section) and the car went over to Steve at Russell Automotive this morning.
He is an ex-Audi Master Technician with 20 years of experience and only works on VAG cars.
On first impressions it looks very well organised, clean and helpfull.

Will keep you posted once he comes back to me with a diagnosis.

MrAvant · 29-07-2009, 05:56 PM

Ok, Had a call yesterday morning with the car being diagnosed with a faulty EGR Valve.
They had done a complete road test with the diagnostics plugged in to give an exact account of what was happening.
Gave him the go-ahead to do the work £283 all in, got a call first thing this morning telling me the car was ready for collection.
They are charging £65 an hour labour but i must say that they have done a great job.

I turned up and the car was looking gleaming, washed and vacumed.

Nice guy and a pleasant experience.

Andy_Bangle · 30-07-2009, 07:50 AM

Good to hear something positive about an indie - well, they can't be any worse then a stealer!

steverussell1 · 30-07-2009, 07:30 PM

Thanks for the comments! It's good to hear feedback!

We are happy to extend your 10% discount on labour to all Tyresmoke forum members making us £58.50/hour!

Audi & Volkswagen Independent Specialist Garage - Quality and Technology at Affordable Prices

MrAvant · 30-07-2009, 07:35 PM

You are most welcome. As a lot of people on here will say, its becoming harder and harder to find a good, reliable and someone that knows their stuff in an independant specialist.

I hope you start seeing some TSN members soon.

Chippy757 · 12-09-2009, 04:31 PM

I was looking for a reliable Indy myself and after reading this tread decided to get my car serviced at Russell Automotive this week.
Car was serviced and throughly inspected by knowledgeable staff, washed and vacumed.
10% discount on labour as promised

Very good service, highly recommended!

MrAvant · 12-09-2009, 04:35 PM

Im glad the review helped.
Its nice to see the review is doing exactly what it was supposed to do.

Chippy757 · 12-09-2009, 06:14 PM

Quote:

Originally Posted by MrAvant

Im glad the review helped.
Its nice to see the review is doing exactly what it was supposed to do.

Yeah, thanks for sharing your experience here, now only if parts got cheaper...

sharidgi · 22-09-2009, 02:32 AM

Quote:

Originally Posted by MrAvant

Im glad the review helped.
Its nice to see the review is doing exactly what it was supposed to do.

I am glad to find your site - now I know what a good one looks like.
Very good topic to share with us. Great info.

25-07-2009, 11:22 AM	#1 (permalink)
MrAvant Vauxhall Corsa VXR Join Date: Feb 2005 Location: Surrey Posts: 377	Russell Automotive Audi & Volkswagen Independent Specialist Garage - Quality and Technology at Affordable Prices I've done a search and it does not look like there are any reviews of the Audi / Vw Specialist. Well my car has decided to behave badly (another thread on the A4 section) and the car went over to Steve at Russell Automotive this morning. He is an ex-Audi Master Technician with 20 years of experience and only works on VAG cars. On first impressions it looks very well organised, clean and helpfull. Will keep you posted once he comes back to me with a diagnosis. __________________ 2006 A4 Avant 2.0 TDI S-Line Multitronic (Here to stay because of the babies) 2004 A4 Cab 1.8T (Had to go, not enough boot space) 2003 TT 225 (Loved it and sadly missed)

29-07-2009, 05:56 PM	#2 (permalink)
MrAvant Vauxhall Corsa VXR Join Date: Feb 2005 Location: Surrey Posts: 377	Ok, Had a call yesterday morning with the car being diagnosed with a faulty EGR Valve. They had done a complete road test with the diagnostics plugged in to give an exact account of what was happening. Gave him the go-ahead to do the work £283 all in, got a call first thing this morning telling me the car was ready for collection. They are charging £65 an hour labour but i must say that they have done a great job. I turned up and the car was looking gleaming, washed and vacumed. Nice guy and a pleasant experience. __________________ 2006 A4 Avant 2.0 TDI S-Line Multitronic (Here to stay because of the babies) 2004 A4 Cab 1.8T (Had to go, not enough boot space) 2003 TT 225 (Loved it and sadly missed)

30-07-2009, 07:50 AM	#3 (permalink)
Andy_Bangle Wallander Join Date: Sep 2003 Location: Sweden Posts: 2,901	Good to hear something positive about an indie - well, they can't be any worse then a stealer! __________________ I nervously stepped through the door of my local brothel today. It was the first time I'd seen the outside world in weeks.

30-07-2009, 07:35 PM	#5 (permalink)
MrAvant Vauxhall Corsa VXR Join Date: Feb 2005 Location: Surrey Posts: 377	You are most welcome. As a lot of people on here will say, its becoming harder and harder to find a good, reliable and someone that knows their stuff in an independant specialist. I hope you start seeing some TSN members soon. __________________ 2006 A4 Avant 2.0 TDI S-Line Multitronic (Here to stay because of the babies) 2004 A4 Cab 1.8T (Had to go, not enough boot space) 2003 TT 225 (Loved it and sadly missed)

12-09-2009, 04:31 PM	#6 (permalink)
Chippy757 Fiat 500 Join Date: Nov 2006 Location: London Posts: 49	Top service! I was looking for a reliable Indy myself and after reading this tread decided to get my car serviced at Russell Automotive this week. Car was serviced and throughly inspected by knowledgeable staff, washed and vacumed. 10% discount on labour as promised Very good service, highly recommended! __________________ Turquoise 02 Audi Allroad Tdi.

30-07-2009, 07:30 PM	#4 (permalink)
steverussell1 Shank's Pony Join Date: Jan 2008 Location: Kingsury, London, NW9 Posts: 6	Thanks for the comments! It's good to hear feedback! We are happy to extend your 10% discount on labour to all Tyresmoke forum members making us £58.50/hour! Audi & Volkswagen Independent Specialist Garage - Quality and Technology at Affordable Prices

12-09-2009, 04:35 PM	#7 (permalink)
MrAvant Vauxhall Corsa VXR Join Date: Feb 2005 Location: Surrey Posts: 377	Im glad the review helped. Its nice to see the review is doing exactly what it was supposed to do. __________________ 2006 A4 Avant 2.0 TDI S-Line Multitronic (Here to stay because of the babies) 2004 A4 Cab 1.8T (Had to go, not enough boot space) 2003 TT 225 (Loved it and sadly missed)