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dode

Rust on front wings

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I own a 2003 FSI sport and have discovered rust on both front arches. Audi are claiming it is caused by stone chips. I have to go back to get more photos taken before they will confirm but it is not looking good on a warranty claim. This is my first Audi and will be my last. This has been the worst car for rust I have had in almost 30 years of owning cars.

I look after very well and the rust has just appeared after the extreme winter.

It has not got full Audi history so they are using that as an excuse.

Well done Audi from one very disappointed owner

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Full history is a load of bo11ocks!!!!! They have 12 year paint warranty regardless.............take it somewhere else to have it done Audi wise. Post some pics for where it is exactly on the car.Chances are its either been painted before or the wheel arch liner itself has rubbed the lip of the wing if that's where it is.

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12 year rust warranty, 6 year paint.

It may be Zinc reaction. My A6 had the same and they wangled out of it as it's technically not rust :(

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just disappointed with the whole episode. I want to get rid of it now. I thonk they are just at it to be honest

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Full history is important, as are the bodywork inspections that they have to do every year to maintain the corrosion/paint warranty, which they normally do when your in for a service.

If you've missed one, they'll tell you to feck off.

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so if your Audi does not have FSH it will rust, hardly a selling point.

With longlife oil there can be 2 years betweeen services

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You still require an annual body inspection to maintain that side of the warranty, it's normally free.

It's the same with all manufacturers to be fair to Audi.

I would imagine that the vast majority of vehicles don't have the annual inspection as per the requirements, even those with full history, as some garages don't do it unless you ask, and if your car hasn't been into an Audi garage fir a period greater than one year, you can consider your body warranty void.

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Your car is ok as long as you use or have used genuine parts etc and have the stamp in the book.....ie a VAT registered garage.

Comes under block exemption and they have to honour that

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Your car is ok as long as you use or have used genuine parts etc and have the stamp in the book.....ie a VAT registered garage.

Comes under block exemption and they have to honour that

Sorry but I have to say, that is correct for the mechanical side of the warranty, but the bodywork/paint is a separate warranty that also requires an annual inspection, which you are unlikely to get anywhere other than a main dealer.

Most service books have a separate section for body inspection stamps in addition to the service stamps.

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I had similar problems. However eventually got both front wings, tailgate and drivers door replaced, and also various blooms elsewhere repaired. Another user had his wings replaced. It was a battle though! FASH (one of the first hurdles) whilst perhaps not legally required makes the process easier, my car is over 100K and I fully expected this to be another get out.

See thread http://www.tyresmoke.net/forum/audi-a4-s4-cabrio/126151-wings.html. Not something I'd like to try again in a hurry though. Warranty seem to be a law unto themselves. They approved repairs then told me one wing was 'too far advanced'. I pointed out that none of their dealers had ever advised of a problem at any of the 10 services my car had received in their care. Eventually got Audi CS involved - got to be said the guy I eventually got through to was really helpful and ended up getting me a hefty goodwill gesture towards the cost of replacing the wing which was 'too advanced' according to warranty (they still can't overturn a warranty decision). All in turned into about £3k worth of bodywork at Audi retail prices on a 6 year old car. The bodyshop were great - pushing back and recommending replacement of panels rather than repair when they uncovered more than very superficial damage.

The worst part was the waiting for responses from Warranty (oh yeah and driving a Polo courtesy car instead of the quattro during thw worst snow in living memory!)

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