Sign in to follow this  
Followers 0
Booster

VoIP questions

8 posts in this topic

Thinking about moving the office phones to VoIP. 

We have a very simple IT setup as we are fully cloud based. 

Six users in total and all of us have a single RJ45 connection in our offices. 

We have super fast broadband over the air via a dish on the side of the building and a BT broadband (7mb - max available in the area) as a fall over if the fast connection goes down. 

Can I put a switch in each office to provide an extra RJ45 connection for the VoIP phones to plug into and use the same super fast broadband for data and VoIP or am I better off hard wiring a second connection from the BT router and keep voice and data separate? One of our tenants has four staff and they use VoIP on a bt broadband connection of the same slow speed and it works for them. 

There would never be more than three of us on the phone at the same time. 

TIA.

Share this post


Link to post
Share on other sites

You can get phones with two RJ45 ports in. Cablein to the phone, cable out of phone to the PC.

Dish broadband you may have issues with latency affecting your voice quality? 

Share this post


Link to post
Share on other sites

Thanks.

Would a broadband speed test show up latency? Will run one tomorrow when I'm in the office and post the result. 

Share this post


Link to post
Share on other sites

Vaguely, at that point in time, yes. 100m/s + is generally poor. 

Share this post


Link to post
Share on other sites

What VoIP service you looking at by the way?

Share this post


Link to post
Share on other sites

No specific company yet. 

The thing that spurred me into doing something was a letter from BT saying that our current deal has ended. That and the boss of the firm upstairs can work from home and they can transfer calls to his mobile as if he is in the office. I like the sound of this working from home thing!

Share this post


Link to post
Share on other sites

We must be able to keep our same landline number whoever we go to though. 

Share this post


Link to post
Share on other sites
2 hours ago, Booster said:

No specific company yet. 

The thing that spurred me into doing something was a letter from BT saying that our current deal has ended. That and the boss of the firm upstairs can work from home and they can transfer calls to his mobile as if he is in the office. I like the sound of this working from home thing!

Aahah! Well most modern platforms can do that now - same with porting the number, it's easy enough.

Legacy PBX platforms were about handsets, or users to service. I.e. a user has to travel to the point where the service is available. Most modern systems are the other way around - the user just accesses the service wherever they are and on whatever device they want.

Now, bear in mind the problem you have using the Internet as a carrier for VoIP is that you cannot guarantee voice quality. So stuff like QoS becomes irrelevant. So whatever service provider you choose, make sure you test it before you port your number to it.

 

 

1 person likes this

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0