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Run flat tyre farce


Tarmac_Terrorist
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The light came on advising me of a puncture Saturday morning (BMW 318). Upon checking, my rear o/s had a screw in it and little pressure, although it looked fully inflated. It's a company car sourced through Leaseplan. I called the driver helpline who put me on to Kwik Fit mobile service.

They advised me that their mobile service ends on a Saturday at 2pm and resumes on Monday (wtf?). Anyway, they couldn't turn out until Monday. I therefore checked stock at my local branches and was advised that they both had stock. I went to get a replacement first thing Sunday morning.

The store opened late and then advised me that the computer wasn't working and so couldn't process leaseplan work. I therefore drove 5 miles to the other Kwik Fit branch which advised me upon checking their records that in fact no branches in my area had that tyre size / type!

I decided to call the mobile service on Monday morning as I was working from home. I called 8am on Monday to be told that there depot had also run out of this tyre size and would need to order from the manufacturer - the earliest they could fit would be Tuesday late afternoon! :ffs:

I went back to Leaseplan and suggested they allow me to make alternative plans. They said I could use ATS 'as a one off'. So I called ATS.....

ATS said they also didn't have the correct tyre size in stock but could get one by 4pm that day.... It didn't arrive. I had to therefore cancel my meeting in Devizes on Tuesday and again work from home. ATS promised me that the tyre would be in by 10am Tuesday. I went there for 10am and had the pleasure of waiting an hour and 20 minutes as they were short staffed and only had 1 fitter and a queue of customers. The job was completed - not without a little damage to the wheel from the windy gun socket.

I thought run flats were a good idea but it seems that a trusty space saver is a much better option. Is there a general supply / demand issue for these tyres? :confused:

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Its a common story, very little stock across the country at ANY time, plus if you were paying yourself they are a lot more expensive than a normal tyre.

I was in kwik fit last week with my other halfs motor getting an MOT, I asked about runflats and switching and their advice was get rid and put normal tyres on. Gizze has said the same as have others, you can also get benefits with a slightly better ride and more consistant response to mid corner bumps. +++

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The morale of the story is both Kwik Fit and ATS are useless w@nkers, as I have stated many times, and that RFT's are too expensive, ruin the ride and are in short supply - Something else I have mentioned many times before.....

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I totally agree Oli. If it was my car I would definitely change them. I suspect the tyre manufacturers supply them to car manufacturers for a nominal price to make it attractive. The car manufacturer then also saves money not having to include a spare wheel. The tyre manufacturers know that most owners will replace like for like when they wear out and pay the high price for a replacement.

I have always personally avoided the tyre giants like Kwik Fit and ATS when replacing tyres for my own cars. I manage to get a much better deal from places like Micheldever Tyres who I believe buy tyres by the container load and can therefore pass down some of the savings.

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I've went off run-flats (or, to be more accurate I guess, the idea of no spare tyre...) back in '05 when I had to wait a week for a replacement Michelin run flat. I had a then new E90 330i on optional 18" wheels, and it took a week for BMW to come up with a replacement run-flat following a puncture. There were none in the country, as it was a new model... It caused a bit of concern at the time on the BMW furum :http://www.bmwland.co.uk/talker/viewtopic.php?t=19092&highlight=

To have a car imobilised for a week (fortunately mine wasn't, but had the tyre been trashed it would have been) just to save a bit of weight, or, more likely cash, seems very short sighted to me

Peter

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This has been raised loads of times before. I had run flats on a z4 and they had easily the worst ride of any tires I have ever used.

Add in they they are expensive to replace and can be hard to source.

Personally I would never buy another car with run flats fitted. Or if I did I would take off the cost of a new set of tyres...

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Fotunalty I don't have run-flats on the 5er as I have the optional 19's... however the 1er has them and I intend to get rid asap. The ride is appalling.

Actually, the plan is to keep the run-flats for Mrs B and when I use the car for more exciting trips like July's 'Ring trip for example, then I have (almost) a set of ACS TypeIII's with normal Bridgestones on.

I suspect when Mrs B seems the ACS on the car though, she'll be happy with a tin of TyreWeld !

+++

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