Riz Posted February 1, 2004 Report Share Posted February 1, 2004 I`m looking foward to my goodies....... This is a picture from VWVortex, a members photo. Just two questions....... 1. Do us UK owners get the same R32 manual holder/case like the one picture? it looks nice 2. The key has a remote boot release, did VW give the EU R32 the same feature, just asking because my mates 53reg 1.8T key only has two buttons. Riz Link to comment Share on other sites More sharing options...
nellisr32 Posted February 1, 2004 Report Share Posted February 1, 2004 You get the key ring/ user manual (as in the picture) I also got an R32 unbrella but my keys do not have the boot release! Link to comment Share on other sites More sharing options...
Riz Posted February 1, 2004 Author Report Share Posted February 1, 2004 [ QUOTE ] but my keys do not have the boot release! [/ QUOTE ] Mmmmm intresting... maybe the keys are for some other car Well the US R32 does have a manual release on the hatch so they are probably keys for some other car. Riz Link to comment Share on other sites More sharing options...
KEVINP Posted February 1, 2004 Report Share Posted February 1, 2004 Riz, Yes the manual is the same and it contains the R32 pen. As to the keys nothing like that on mine. Link to comment Share on other sites More sharing options...
Simon690 Posted February 1, 2004 Report Share Posted February 1, 2004 UK VW keys do not have the boot release, this seems to be a US only feature. They also get a remote release inside the car. We get xenons, better suspension, etc. instead. Riz, have you confirmed with the stealer that they have the goodies to go with your car? Many don't know about them or deny that they exist Link to comment Share on other sites More sharing options...
Riz Posted February 1, 2004 Author Report Share Posted February 1, 2004 [ QUOTE ] Riz, have you confirmed with the stealer that they have the goodies [/ QUOTE ] I mentioned it when i put the deposit down but will remind him tomorrow..... also going to have some codes for the doors done Riz Link to comment Share on other sites More sharing options...
JaffaCake Posted February 2, 2004 Report Share Posted February 2, 2004 My stealer promised my goodies and they still didn't come. [censored]! They're on the way apparently. Link to comment Share on other sites More sharing options...
JaffaCake Posted February 2, 2004 Report Share Posted February 2, 2004 Anybody got a picture of a pen? My stealer has never heard of them... Link to comment Share on other sites More sharing options...
Simon690 Posted February 2, 2004 Report Share Posted February 2, 2004 Have a look on ebay (search the car section for R32), there is usually one for sale. Failing that get the dealer to call VW head office and request the goodies for your car. However, I did this with my dealer and they still didn't manage to get me my feebies though I have spoken to VW customer services about this and they said they would send me my stuff but it has not shown up. If it does I'll let you know but I'm not optomistic. Link to comment Share on other sites More sharing options...
Riz Posted September 16, 2004 Author Report Share Posted September 16, 2004 I was assured that i would have my R32 pen about ermmm two weeks ago... rang up the dealer who is now dealing with it I had another dealer contact the suppling dealership to get the R32 pen off them as ive had enough of the feckers! Rang the dealership who i now take my car to, the lady tried her best but the sales man told her a pack of fibs after she had spoken to him! saying that each R32 owner only had a choice between the 3 items and not all 3 were given. She told me its highly unlikely i`ll get a R32 pen as they were very rare.... So due to the overall delivery experiance and the complete and utter incompentence of the following dealership i suggest you stay away! Gilders (Hillsborough) Middlewood Road, Hillsborough, Sheffield, South Yorkshire S6 1TF Telephone: 0114 267 2288 Fax: 0114 250 3211 Email: Les Wood I still have not got my pen.... I would personally never ever recommend them to anybody or alien! Feckers! Riz Link to comment Share on other sites More sharing options...
davemr32 Posted September 16, 2004 Report Share Posted September 16, 2004 I too did not have a pen and rang vw c services ur weeks ago and they contacted my dealer who said they would get me one and no sign yet will chase it up on tuesday when car is in. Link to comment Share on other sites More sharing options...
TP27 Posted September 16, 2004 Report Share Posted September 16, 2004 J-peg photo of the VW R32 pack attached. I asked nicely and this is what I received. I repeat, I asked nicely..... Link to comment Share on other sites More sharing options...
Riz Posted September 16, 2004 Author Report Share Posted September 16, 2004 [ QUOTE ] J-peg photo of the VW R32 pack attached. I asked nicely and this is what I received. I repeat, I asked nicely..... [/ QUOTE ] Yes well ive asked so many times..... 1. Asked the original salesman from the suppling dealership. 2. Asked VW customer service twice who contacted the salesman 3. Left dealership due to the complete incompentance and moved to another 4. Asked the new dealership to contact old dealership to get the R32 with approval from VW customer service. I hate the f#ckers! Riz Link to comment Share on other sites More sharing options...
TP27 Posted September 16, 2004 Report Share Posted September 16, 2004 Riz. Sorry to hear that. Seriously, I have to say that I have found VW Customer Services to be excellent. I have owned a variety of VW cars from a a 1.4 CL Polo to a Golf 1.8 GTi T to a Passat W8 and now the R32 and every time I have sought assistance, it's been there. You can have my umbrella if you want? TP. Link to comment Share on other sites More sharing options...
Riz Posted September 16, 2004 Author Report Share Posted September 16, 2004 [ QUOTE ] Riz. Sorry to hear that. Seriously, I have to say that I have found VW Customer Services to be excellent. I have owned a variety of VW cars from a a 1.4 CL Polo to a Golf 1.8 GTi T to a Passat W8 and now the R32 and every time I have sought assistance, it's been there. You can have my umbrella if you want? TP. [/ QUOTE ] Yes i must say that the new dealership has restored some confidence back in me regarding the whole VW brand..... this was my first ever VW and since day one the suppling dealership has messed up from delivery day... i didnt let that spoil the car experiance though.... BUT guess who the new dealership is owned by..... yeah Gilders! So the new dealership is owned by the very dealers who i hate..... but so far they have been good... it used to be family run business before Gilders took over. Im going to ring VW customer services up again tomorrow to see if they can locate a R32 pen for me....... its just the concept. March 1st i collected my car....... nearly 6 months waiting for a R32 pen! That lazy feck of a salesman just couldnt get up off his fat stinky hole and order the darn thing....... Cheers for the offer of the Umbrella dude but i couldnt..... many thanks for offering though.... Riz Link to comment Share on other sites More sharing options...
TP27 Posted September 16, 2004 Report Share Posted September 16, 2004 Riz. I wrote a letter to VW CS saying "I'd love the goodies if available". Then I get a call saying "no problems" and hey presto, delivery of an Umbrella, pen and keyring. If I was a betting man, I'd say that the CS staff get well hacked off with all the flack they get from all angles. By adopting the 'nice guy' stance and ASKING NICELY, I got a result. It's my strategy when dealing with staff in any organisation and it usually works in my favour?! Anyway, Good luck!! Hopefully meet you once and for all at the TSN National Meet TP. Link to comment Share on other sites More sharing options...
Riz Posted September 16, 2004 Author Report Share Posted September 16, 2004 Here`s what happend on delivery day just in case anybody thinks im taking this whole pen thing alittle too far My R32 delivery Yes it would be good to meet up with everybody off TSN. Riz Link to comment Share on other sites More sharing options...
dubzter Posted September 17, 2004 Report Share Posted September 17, 2004 TP27, I'll take your brolly if you are getting rid as my missus decided to take it out with her one night and it got stolen in the pub, bunch of Link to comment Share on other sites More sharing options...
Riz Posted September 17, 2004 Author Report Share Posted September 17, 2004 Spoke to VW customer services to be told they cant do anything and that production of the limited adition gifts had stopped..... they said my suppling dealership is still trying to get a hold of the pen but its looking grim. I got the name of the lady whos now dealing with it at the dealership and will ring her nextweek to see what she can do Riz Link to comment Share on other sites More sharing options...
BigMeanBob Posted September 17, 2004 Report Share Posted September 17, 2004 This may be a bit far down the line but... I bought the car in December, and only twigged recently that I got everything but the pen...think there is much chance of me getting it now? b0b Link to comment Share on other sites More sharing options...
Riz Posted September 17, 2004 Author Report Share Posted September 17, 2004 [ QUOTE ] This may be a bit far down the line but... I bought the car in December, and only twigged recently that I got everything but the pen...think there is much chance of me getting it now? b0b [/ QUOTE ] Ermmm maybe not..... Riz Link to comment Share on other sites More sharing options...
Moschops Posted September 17, 2004 Report Share Posted September 17, 2004 The pen was part of the leather bound Service History/User manuals and should have been inside the pen loop. It was never part of the Keyfob/Brolley package. Sounds like some thieving tow rags has whipped them. Link to comment Share on other sites More sharing options...
Moschops Posted September 17, 2004 Report Share Posted September 17, 2004 [ QUOTE ] This may be a bit far down the line but... I bought the car in December, and only twigged recently that I got everything but the pen...think there is much chance of me getting it now? b0b [/ QUOTE ] Bob, I think you've more chance of getting a bj off the pope!!! Link to comment Share on other sites More sharing options...
c13ush Posted September 17, 2004 Report Share Posted September 17, 2004 ive got the brolly and never owned a vw Link to comment Share on other sites More sharing options...
Soulboy Posted September 18, 2004 Report Share Posted September 18, 2004 Never got any of the goodies and dont care - from what I heard they were a bit tat weren't they?? Link to comment Share on other sites More sharing options...
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