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Cab roof noise


Milo
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I was talking to a mate last night and he is sick of taking his cab back to the delaers because of noise from the roof. He has got a 53 plate 2.4 sport cab and has done 30,000 motorway miles. He reckons that with the roof up there is loads of noise. It has been back to the dealer countless times and they said it was the inner and outer layers hitting each other (I have never had a cab so I don't know it this is just bluff). They have tried everything including "putting a filler/sealant in between the layers" and "sealing up all the edges". He still reckons it's deafening though to the point he wants to trade it in for a 3 series.

Have any cab owners heard of this and is there a solution?

My answer was to drive with the roof down all the time but he didn't go for it grin.gif

He only puts the roof down if it's a weekend, over 28°C, he can find his sunglasses, he has had a shave, the birds are singing etc etc - what a waste! smashfreakB.gif

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Nope, the thing that most attracted me to the Audi Cab was the quietness at speed with the top up.

When I roadtested one initially before buying the first thing I did was raise the hood and drive it up a motorway a short distance to see how noisy it was. I have a particular hate of noisy cars on long journeys.

I'd say the cabrio is probably slightly noisier than a saloon, but not much.

Best thing he can do is grab the service manager and a demo cabrio and drive it at speed, then repeat with his own car. If the is a very marked difference then he is better placed to insist that it is sorted.

Does sound wrong to me though...

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Does she shave ?

To answer the question, the A4 cab is quieter than the BMW 3 (current/'old' shape). If he's thinking of switching over for noise reasons, there's definitely something wrong with his car. There is some variation (my current cab has more wind noise at speed than the previous near-identical one, but only "by comparison"). But it should never be so loud as to be annoying. Fault.

As suggested, he should ask for a back-to-back comparison with a demo car, even a used one off the forecourt.

What sort of noise ?

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He said it sounds like a window is slightly open, even though they're not, and he sort of agrees with the dealer's explanation of wind getting between the layers of the roof fabric and causing them to resonate.

I'll pass on the advice about taking out a demo car but even it proves his point that something is wrong I'm not convinced the dealers know what to do to fix it. I can't see Audi offering an exchange on an 14 month old car with 30k on the clock.

He only bought the car 'cos I raved on about the build quality of mine and now he calls me worse than dung.gif !

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Did he buy the car new? If so he should have rejected the car early on as soon as it became clear the dealer couldn't fix it (once they'd been given reasonable opportunity to fix it).

Probably a bit late now with 30,000 miles and over a year on it.

If on the other hand he's just bought the car second-hand and its from an approved Audi dealer he may have recourse as the car is clearly not up to scratch.

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[ QUOTE ]

Did he buy the car new

[/ QUOTE ]

'fraid so. At first he said he wasn't sure if his was noisy or they were all like that! It didn't go back for the first time until about 3 months old I think.

I would agree he should have rejected the car but I don't think it crossed his mind at the time.

14 months on and my opinion is he is stuck with it now. I've told him to take it to another dealer to see if they know what is wrong - I'll keep you posted.

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[ QUOTE ]

[ QUOTE ]

Did he buy the car new

[/ QUOTE ]

'fraid so. At first he said he wasn't sure if his was noisy or they were all like that! It didn't go back for the first time until about 3 months old I think.

I would agree he should have rejected the car but I don't think it crossed his mind at the time.

14 months on and my opinion is he is stuck with it now. I've told him to take it to another dealer to see if they know what is wrong - I'll keep you posted.

[/ QUOTE ]

Don't let this stop him rejecting it as long as the number of visits over a year are catalogued. I finally rejected my old cab with over 25,000 miles when it was 10 months old and had 10 visits to try and fix a creaky roof amongst other things.

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[ QUOTE ]

Thanks for that Richy, very interesting.

Did the dealer give you the refund or did it come from Audi UK? I think one of his problems is the dealer he got it from is a complete dung.gif

He may get more joy going straight to Audi UK.

[/ QUOTE ]

Quite the opposite, dealer was great - Audi UK are complete to$$ers, offered no help whatsoever.

Basically, the dealer sells a new car with little or no margin in it. But there is a process you have to allow them to follow. I haven't heard of anyone that have pushed their full legal rights in line with EU 'lemon' law which should deliver a full refund or new car at no cost.

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