SneakyMcC Posted January 31, 2005 Report Share Posted January 31, 2005 Bought Norton Internet security 2005, tried to install it (got 2004 installed). It said summit could not be found. Clicked cancel in the installtion went into uninstall. This took out parts of the 2004 which left the system umprotected. Tried to re-install 2004 and it wouldn't have it. Fully removed all the Norton stuff now cant reboot Put an old HDD on installed XP and put original HDD on as slave to try and blagg my way into get the documents off it. System say need formatting, this will wipe the info wont it? I can get the tools to run from the XP disc on the original HDD, theres about 50 tools that can be extracted but I dont know which ones do what. Can anyone help or suggest where to take the HDD? Would pref not to ZZ-Top it if poss (yep has stuff on there that is not backed up ) Link to comment Share on other sites More sharing options...
CarMad Posted February 1, 2005 Report Share Posted February 1, 2005 Not too sure what help you want to be honest. Installing Norton Properly ? Getting any protection. Looking at the HD on another partition. Please ask again .. am only simple. Link to comment Share on other sites More sharing options...
Colin M Posted February 1, 2005 Report Share Posted February 1, 2005 Norton is notorious for behaving in this way. Install AVG and get yourself a hardware firewall? Link to comment Share on other sites More sharing options...
Frodo Posted February 1, 2005 Report Share Posted February 1, 2005 Okay would have thought you should be able to present the slave drive and mount it into the current operating OS. Can you see the disk in disk manager? Are you sure that you have the slave drive installed correctly, cable connection, jumper setting, order correctly on the ATA controller, etc? Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 1, 2005 Author Report Share Posted February 1, 2005 [ QUOTE ] Not too sure what help you want to be honest. Looking at the HD on another partition. Please ask again .. am only simple. [/ QUOTE ] Sorry. Need help to access the HD first pleasey. [ QUOTE ] Okay would have thought you should be able to present the slave drive and mount it into the current operating OS. Can you see the disk in disk manager? [/ QUOTE ] On the "my computer bit"? Yes I can. [ QUOTE ] Are you sure that you have the slave drive installed correctly, cable connection, jumper setting, order correctly on the ATA controller, etc? [/ QUOTE ] Should I have put the knackered HD on the other IDE ribbon? Was on the same as the new HD (original). Whats this ATA controller? Thanks gang Link to comment Share on other sites More sharing options...
CarMad Posted February 1, 2005 Report Share Posted February 1, 2005 Casting mind back you should make sure that one drive is set to the master and one the slave. Or if they place nicely auto detect. They also have to be a certain way around from memory I think the master has to be at the end and the slave in the middle, though it could be the other way around, trial and error and all that. As for seeing each other properly, are they both NTFS or FAT32 and on the latest versions of software. Old versions of windows can't see other types of partitions properly so will make things even more difficult. Will the drive not boot up at all then ? Can't you put a windows disk in to try and repair it and get AVG on as ColinM said and put a good firewall on. Norton is good but not better than the free apps are that a lot of people are using if you are not a business etc. Hope this helps a little. Knowledge not quite what it used to be. Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 1, 2005 Author Report Share Posted February 1, 2005 [ QUOTE ] Casting mind back you should make sure that one drive is set to the master and one the slave. Or if they place nicely auto detect. [/ QUOTE ] Not sure what you mean about auto detect. There is something in "SETUP" (press 'del' to enter setuo when booting). The Hd's are set to master and slave, but I tried them on the same ribbon and the guy I spoke to when I ordered 2 new HD's said better to put them on diff ribbons. [ QUOTE ] They also have to be a certain way around from memory I think the master has to be at the end and the slave in the middle [/ QUOTE ] Yes I think you're correct, that was the way around I tried them. [ QUOTE ] As for seeing each other properly, are they both NTFS or FAT32 and on the latest versions of software. Old versions of windows can't see other types of partitions properly so will make things even more difficult. [/ QUOTE ] They are both from the same XP disc. Never chagned whatever the setup offered cause I know nowt-about-them. They should be the same I guess? [ QUOTE ] Will the drive not boot up at all then ? [/ QUOTE ] No wont boot. [ QUOTE ] Can't you put a windows disk in to try and repair it [/ QUOTE ] There are about 50 files for repair or extracting stuff to change things when you put in the XP on the mullered HD, but I dont know what they are for. One offered a check and repair but just siad disc not damaged and couldn't repair. Others have offered to format the HD, but I'll loose the data wont I? I have obviously deleted summit I should not have done and need to know how to access the drive using those XP tools. the booklet the came with the disc is at best no more than a panflet... Link to comment Share on other sites More sharing options...
Chris_B Posted February 2, 2005 Report Share Posted February 2, 2005 What happens when you try to boot from the dead drive? Anything? Do you get the Windows XP boot screens at all, or nothing? Any error messages? The problem might be a corrupt partition table or MBR on the drive, this would prevent Windows from knowing anything about the layout of data on it. When you say you can see the drive as a secondary in Windows, do you mean in Explorer or in Disk Management? If you can see it in Disk Management, can you see partitions on it? If it ends up a complete non-starter because WIndows won't play, if you're feeling brave, you could try a Linux bootable CD like Knoppix and see if that can see the drive; I've sometimes found that Linux will read drives that Windows claims are unformatted. It's not for the faint of heart though! Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 4, 2005 Author Report Share Posted February 4, 2005 [ QUOTE ] What happens when you try to boot from the dead drive? Anything? Do you get the Windows XP boot screens at all, or nothing? Any error messages? [/ QUOTE ] Nee tyo bung the drive back in and see. Have been trying to instaal 2 new HD in there and had probs getting the 2nd installed ( ) [ QUOTE ] When you say you can see the drive as a secondary in Windows, do you mean in Explorer or in Disk Management? [/ QUOTE ] When I'd put in another HD and then hooked up the mullered one as a slave, can see it but cant access it [ QUOTE ] If you can see it in Disk Management, can you see partitions on it? [/ QUOTE ] Dunno what Disk Management is? Fanx for all your help guys. Sorry taken so long to get back, been up to my ears in it. [ QUOTE ] If it ends up a complete non-starter because WIndows won't play, if you're feeling brave, you could try a Linux bootable CD like Knoppix and see if that can see the drive; I've sometimes found that Linux will read drives that Windows claims are unformatted. It's not for the faint of heart though! [/ QUOTE ] Linux/Knoppix? Please tell more? Link to comment Share on other sites More sharing options...
Chris_B Posted February 4, 2005 Report Share Posted February 4, 2005 [ QUOTE ] Dunno what Disk Management is? [/ QUOTE ] Right-click My Computer (no, yours, not mine) and go to Manage. In there, on the tree view on the left is Disk Management. Shows you what partitions are on what drives. If DM can see it, PrtScr it and post it, it might have some clues. Knoppix is a bootable CD that runs Linux with a graphical desktop. It leaves the underlying PC completely untouched as it runs straight from CD. Good for fixing badly broken PCs, but you really need to know some Linux to use it properly. Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 5, 2005 Author Report Share Posted February 5, 2005 Thanks Chris_B. Will bung the other drives in there tomorrow and have a looksee. Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 5, 2005 Author Report Share Posted February 5, 2005 [ QUOTE ] Right-click My Computer (no, yours, not mine) and go to Manage. In there, on the tree view on the left is Disk Management. Shows you what partitions are on what drives. If DM can see it, PrtScr it and post it, it might have some clues. [/ QUOTE ] The other drives say under the heading file system " NTFS ". The problem drive says nothing.... (having the problem HD as a slave) Link to comment Share on other sites More sharing options...
Chris_B Posted February 6, 2005 Report Share Posted February 6, 2005 [ QUOTE ] The other drives say under the heading file system " NTFS ". The problem drive says nothing.... (having the problem HD as a slave) [/ QUOTE ] Oh dear... It sounds to me like either the drive's partition table or MBR is broken, effectively meaning Windows doesn't recognise it as having been formatted. If the data is not backed up and only exists on that drive, is it valuable enough to spend some money on recovery? You could try http://www.ntfs.com/ for a starting point. They have a free;y downloadable boot diskette that lets you copy data from an NTFS partition, it might shortcut past some things XP checks to recognise the disc. They also have links to commercial recovery software. Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 6, 2005 Author Report Share Posted February 6, 2005 Thanks Chris. Did try Easy-summit or other yesterday that went through the motions of recovering data. But it didn't do owt? Not sure if it needs to be loaded in prior to the mis-hap! Thanks for the link, I'll try that later in the week. Have bought 2 more drives, whats the best way to set things up to backup my data on to the 2nd drive? Link to comment Share on other sites More sharing options...
SneakyMcC Posted February 6, 2005 Author Report Share Posted February 6, 2005 Wow masses of links on that site too! Link to comment Share on other sites More sharing options...
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