Tomk Posted February 25, 2005 Report Share Posted February 25, 2005 after talking about companys to order kit off in a post this week i said i never really minded ebuyer..... they did not send me 2 things in my order and this is the reply i got Many thanks for using our website for your customer service query. We are currently replying to all queries within 7 business days, please bear with us while we process your query. Sincerely, EBuyer Support Link to comment Share on other sites More sharing options...
Sparky Posted February 25, 2005 Report Share Posted February 25, 2005 7 DAYS?! FFS! Ebuyer is crap. You surely have now learnt your lesson?! Great site, great prices (except postage), CRAP service. Link to comment Share on other sites More sharing options...
Andrew Posted February 25, 2005 Report Share Posted February 25, 2005 What was soon's surname? (In the same taste as the PRINCE2 post ...) Link to comment Share on other sites More sharing options...
Tomk Posted February 25, 2005 Author Report Share Posted February 25, 2005 you have got to be joking , thing is about that they will reply with very sorry you did not recieve the item, it should arrive shortly - so i will reply and have a go , be angry and want my money back for delivery... and then wait another 7 days just to be fobbed off again... so it will be a month to get just 4 emails replied to ! you have got to be joking! right anyone know a phone number for ebuyer??? Link to comment Share on other sites More sharing options...
Sparky Posted February 25, 2005 Report Share Posted February 25, 2005 No, but if this detail helps you obtain a number, then you might be in luck. They stopped telephone support last year. EBUYER (UK) LIMITED 201 WOODBOURN ROAD SHEFFIELD SOUTH YORKSHIRE S9 3LR Company No. 03941136 Link to comment Share on other sites More sharing options...
Tomk Posted February 25, 2005 Author Report Share Posted February 25, 2005 ok got an email back... i wrote that i ordered a lot with them and used them as my ONLY supplier and i was very unhappy with the level of service, im told they have refunded the cost of delivery back to me as im a valued customer, suppose thats the least they could do , but still miffed as have had to get someone to stay in to sign for it. blut glad i ddi not have to argue for weeks just to get that back! i think standard delivery was £4 and next day was £7 so not sure if they are giving me back the full delivery or the £3 will have to see still free pint tonight on ebuyer Link to comment Share on other sites More sharing options...
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