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Tiscali Broadband - 2mb service ??????


bazza_g
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confused.gif OK, for the last couple of years I've had a nice little 512kbs service from Zen Internet - no problems, no reason to even call the customer service department.

However, my old work paid for that and when I left I signed up for a Tiscali 2mbs connection which went live today.

I'm not impressed.

Using various internet connection speedometers I've only managed between 300kbs and 600kbs - including the ones from BT and Speedcheck.ispconnect.co.uk who's results can be seen by the Tiscali customer services.

Even downloading a file from tucows.com only shows a download speed of between 30KB/s and 50KB/s ???

confused.gif I thought I had been setup with a 1/2 meg link ? But 30 mins to customer service revealed nothing on the setup or line test so its been refered to their next line of engineers.....

Lady T's laptop shows the same slow connection 'feel' as mine and I've got microfilters on all the phone points in the flat.

crazy.gif I knew it was too good to be true - any ideas most welcome ?

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confused.gif First attempt was setup via my Belkin ADSL wireless router. For the second attempt I've just installed the Sagem ADSL modem that arrived in the box and connected using that.

It states the connection speed as 2.3mbs in the task bar but the actual downloads speeds are unchanged, fecking slow 300-400kbs and 30KB/s downloading big files.

Still worse than my old 512 service ?!? Flush.gif

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Have been with Tiscali since 2000, never had a moments grief with it, apart from my own errors. There are times when the connection speeds seem low, but I put this down to the wirelss business.

Have been considering getting a danglers bulldog connection, but apparently the phone lines around here do not support such a fast connection, so I am told!!!

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