ex_lexus Posted October 12, 2005 Report Share Posted October 12, 2005 So I used to drive Lexus LS400 - great luxury car, ultra refined, reliable, but want something with more power and good handling. So I have been looking at S8s recently. I test drove a couple, wow, amazing is all I can say. However, none of these cars have full service history. Yeah, they have stamps in a book which are meaningless to me without the invoices to back them up. I have called the Audi dealers each time to confirm when they serviced the car, but it's not the same as having a wad of invoices showing exactly what was done each service. I've driven two R regs, one with 68k one with 91k. The 68k drove well, the 91k also drove well, but the rear tyres started screeching when going at 40mph round a roundabout. So, something wrong with that one. The 91k's history revealed in 2001, it had 9000 miles covered during 2 months in that year. Plus, every car has mega stone chipped bonnet, even the 68k one. Prices of S8s seem all over the place. The dealer is asking 12.5k for the 68k one, which I think is too high. I might go and see a 2001 51 model up for 15,990. History is with one dealer, which checks out and the cambelt has been changed 4 months ago. However, it's had 4 previous owners, and do you reckon the dealer might accept an offer of 14.5k for it? Cheers. Link to comment Share on other sites More sharing options...
Botang Posted October 12, 2005 Report Share Posted October 12, 2005 Maybe its always worth putting an offer in even if you leave them to ponder on it for a couple of days. Link to comment Share on other sites More sharing options...
willg60 Posted October 12, 2005 Report Share Posted October 12, 2005 Fair point about the SH, those stamps don't really mean alot.... especially the little ticks that are put in, anyone could do that... I wonder if the dealers could privide copies, or some documentation to prove work done? Link to comment Share on other sites More sharing options...
ex_lexus Posted October 12, 2005 Author Report Share Posted October 12, 2005 Nope, under Data Protection Act, dealers can't give out invoices as that would mean giving out names and addresses of previous customers, which is against the law. In the States, you just take the VIN to any dealer and they printout the car's full service history. Customer service stinks here! Link to comment Share on other sites More sharing options...
willg60 Posted October 12, 2005 Report Share Posted October 12, 2005 Yes, DPA is a load of rubbish... its not like I dont know the address of the previous owner - I went there to buy the friggin thing! Just some evidence of some sort would be nice.... Link to comment Share on other sites More sharing options...
Werejackal Posted October 12, 2005 Report Share Posted October 12, 2005 Phone Audi Customer Services, they are very helpful! They'll give you the VIN number, service history and factory spec over the phone! 0800 699 888 Link to comment Share on other sites More sharing options...
willg60 Posted October 12, 2005 Report Share Posted October 12, 2005 Really ? Link to comment Share on other sites More sharing options...
Insurance Jon Posted October 12, 2005 Report Share Posted October 12, 2005 yup, I've done it a few times. Link to comment Share on other sites More sharing options...
willg60 Posted October 12, 2005 Report Share Posted October 12, 2005 Just called them. All they could tell me was how many times its been serviced and if there were any o/s recals. So that didn't really help! Link to comment Share on other sites More sharing options...
cruiser647 Posted October 12, 2005 Report Share Posted October 12, 2005 Maybe it depends upon whether you own the car or are planning to buy the car?????? Link to comment Share on other sites More sharing options...
charlie61 Posted October 12, 2005 Report Share Posted October 12, 2005 If the car has been lease company owned, try contacting the lease company, they should be able to provide a printout of every valve cap and spark plug it's ever had Link to comment Share on other sites More sharing options...
SneakyMcC Posted October 13, 2005 Report Share Posted October 13, 2005 [ QUOTE ] Phone Audi Customer Services, they are very helpful! They'll give you the VIN number, service history and factory spec over the phone! 0800 699 888 [/ QUOTE ] The have a system they call 'Dialogue'(?). They can print this for you. Any stealer can I think. Can contain all the warranty work and the servicing but may not have the servicing detail you req. Link to comment Share on other sites More sharing options...
Botang Posted October 13, 2005 Report Share Posted October 13, 2005 If the service booked is stamped by the dealer the appropriate service work should have been carried out. Also check in the additional work section of the service book. I appreciate this cant always be relied upon but I would trust it especially if the garage will confirm a service took place. Link to comment Share on other sites More sharing options...
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