Jump to content

AMD Info


dubzter
 Share

Recommended Posts

The business operations of AmD have not changed. Scott, one of the original founders of the business, sold his share to another person who has been in the VW/Audi tuning industry for a long time. I am not sure about the Milltek ownership, but will try to find out. I have known about this for a few weeks now, but have been sworn to secrecy...

The one thing that will hopefully come from the changes will be their waking up to customer service.

I've never had a problem with AmD technically, but their ability to get back to you to tell you what's going on with your car, whether you're at their place or at home/work has always been below par.

All in all, I see this as a very positive move 169144-ok.gif

Link to comment
Share on other sites

[ QUOTE ]

The one thing that will hopefully come from the changes will be their waking up to customer service.

[/ QUOTE ]

I hope so becuase their work is second to none but the customer serivce is awful - somehow they managed to 'lose' my original exhaust system and then refused to do anything about it - a big let down after a great first impression openfire.gif

Link to comment
Share on other sites

[ QUOTE ]

The business operations of AmD have not changed. Scott, one of the original founders of the business,

[/ QUOTE ]

Being very picky, Scott was not a founder. He bought in when Mike Devine wanted out - Mike and Geoff started the business, Nathan was hired as a school leaver (???) and the rest is history. Loved the setup at Oddington 'fraid not been to AmD for over 5 years except to get a 1.8t unchipped when it was going back to the dealer. Customer service /attitude not in the same league as other and more recent companies, no problems just didn't like some of the attitudes- sorry. Lets hope this now goes forward.

So who are the partners now?

Link to comment
Share on other sites

[ QUOTE ]

Loved the setup at Oddington 'fraid not been to AmD for over 5 years except to get a 1.8t unchipped when it was going back to the dealer.

[/ QUOTE ]

Agreed - remember Geoff chipping my Corrado for me (he was very pleased with the letter I sent in to a VW magazine some months later about AMD vs another chip) and Mike spent hours getting teh wheel alignment to 0 on all teh adjustments - never needed adjusting in almost 10 years of driving after that !

Went up to have the alignment checked on my R32 last year just after I bought it - couldn't see the car being worked on and just told everything was OK less impressive

Link to comment
Share on other sites

[ QUOTE ]

thanks to foxy on uk-mkivs for this info.

[ QUOTE ]

AMD are now part owned by Milltek after the departure of one of the partners.

[/ QUOTE ]

I wonder how this will affect things

[/ QUOTE ]

not sure where your getting this info from but the new business partner is not from Milltek, his name is phil and he is from VW Racing. 169144-ok.gif

Link to comment
Share on other sites

Re: the customer service aspect, i cannot really fault them.

I had a porsche brake upgrade fitted to my S8 in June. At the beginning of this month i started to get very bad wheel judder. Phoned up AmD and got the whole shebang replaced, under warranty without flinching. Whole process was smooth and painless.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...