NewNiceMrMe Posted October 31, 2005 Report Share Posted October 31, 2005 Earlier today I went out for a bit of CD/DVD shopping, to the Metro Centre. Once finished, loaded with my 3 new DVD's and my 3-disc CD set I jumped into the 6 and loaded the CD's into the rather faffy 6-disc CD changer that sits in the glovebox. You eject the cartridge, slot the CD's in and then struggle to get it back into it's housing. It's very awkward as the unit is set a good distance back in the glovebox. Anyway, this done I set off. As I descended the slip-road to join the A1 I hit the voice recognition button and announced "CD 1". The lady replied "No CD 1 available". Hmph. Ok, "CD 2".....you can guess what she said. So I pulled off at the next junction , stopped and pressed the eject button on the CD Changer to see if I'd loaded them incorrectly. Whirr, whirr, click, click...nothing....and again, and again, and again...it wouldn't eject. I spent 15 minutes trying my best, restarting the car, holding the button in, hitting iDrive and so on...all to no avail. Bugger. So I drove straight to Victoria BMW at the Silverlink, unannounced. I asked at Service Reception if they could have a look at it there and then. The Service Manager came out to the car within 5 minutes, during which time I grabbed myself a Cappuchino, and within seconds of getting in the car he said "Oh dear, it's had it". "Sorry?" I said, "What do you mean?". "It's ceased. It'll need complete removal and replacement of the Changer unit". Aw hell I thought. No music for the rest of the day and then a delay in waiting for it to be booked in and fixed. Oh no. "No problem", he said, "Get yourself another coffee and I'll put another unit in now, it'll take us 15 minutes". I handed over the keys and the car was wheeled into the workshop where I watched (through the window) the ceased unit taken out, a box opened up and a brand new unit put in. Just like that. No delays, no questions, no booking in, no hassle at all. Top service from top blokes, yet again. Link to comment Share on other sites More sharing options...
silentandy Posted October 31, 2005 Report Share Posted October 31, 2005 I take it they got your CDs out of the old one! Link to comment Share on other sites More sharing options...
Omi Posted November 1, 2005 Report Share Posted November 1, 2005 You think it's at all related to spending many pennies with them? I phoned BMW Preston Hall yesterday to ask if they could supply a key from my chassis, lock and key number. - The very rude to55er on the other end of the phone said they couldn't do it without me going down with proof of ownership, V5, photo ID and a tissue sample. So I hung up and gave the business to a local locksmith who charged £5, stayed open late for me to get there and was still very cheerful. I've had 2 keys from Preston Hall previously, ordered by phone, collected in person with V5 and ID. In the unlikely event of a lottery win, I'll have great fun making them run around in circles before taking my business to a respectable dealership that has the same level of service whether you've just spent £60k or 60p. Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 1, 2005 Author Report Share Posted November 1, 2005 Arghhhhhhhhhhhhhhhhh! The fecking thing has packed in again! I decided I'd bring the 6 into work today..and the CD changer lasted right up until the minute I asked it to change CD! Bollocks! Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 1, 2005 Author Report Share Posted November 1, 2005 [ QUOTE ] You think it's at all related to spending many pennies with them? [/ QUOTE ] Well I won't be naive enough to say no, because I'm sure it is a factor. However, Victoria (formerly Priory until recently) have always been good with me. I've had experiences with Mill, Fawdingtons and Preston Hall...and none of them compared favourably (and for Fawdingtons that is putting it mildly). Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 12, 2005 Author Report Share Posted November 12, 2005 Car is now booked in for Tuesday to get another new Multichanger fitted (and also fixing the service interval indicator bug). My fault on the delay for not getting it booked in sooner. Link to comment Share on other sites More sharing options...
John_Doe Posted November 12, 2005 Report Share Posted November 12, 2005 You really must be pissed off there old buddy? You have even started posting to yourself!!! Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 12, 2005 Author Report Share Posted November 12, 2005 Aye, talking to myself is a bad sign! I'm not bothered really. They've been excellent and have even said that the multichanger is a common fault on the 6 and 7-series. They reckon a new design is out early next year that they'll fit FOC but in the meantime they'll give me another new one that I just have to extra careful with when putting CD's in. They're giving me a lift home and then delivering the car back to me so I can't complain. Link to comment Share on other sites More sharing options...
John_Doe Posted November 12, 2005 Report Share Posted November 12, 2005 Thats the spirit.......damn decent dealer there too Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 19, 2005 Author Report Share Posted November 19, 2005 Update on this - new CD changer fitted, all working perfectly. Car was delivered back as promised and they'd done a software update on the SatNav that has transformed it. See the details of this in the main BMW forums. Link to comment Share on other sites More sharing options...
mulkbear Posted November 19, 2005 Report Share Posted November 19, 2005 They are looking for Technicains (2 posts) i was going to applie (again) but to be on the company's insurance to drive BWM's you have to be 21 or over, so your BWM is not going to be drove around by some spotty teenage. But theres always mini Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 19, 2005 Author Report Share Posted November 19, 2005 Thankfully, I can continue taking it there then.... Link to comment Share on other sites More sharing options...
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