Sparticus Posted November 1, 2005 Report Share Posted November 1, 2005 Have decided to sell my ML, looking at new ML or Cayenne. Approached the dealer for a trade in, they did an HPI check and now no longer want to do the deal as my car has been stolen / recovered twice. This is true but on both occassions it was recovered due to Tracker and both times undamaged, first time was 5 days, second time 45 mins. Both times keys were taken after my house was broken into. My car is now tarnished forever and this has decimated its value. Had I not bothered with a Tracker it may not have been recovered leaving the insurance company to pay out twice, so that would have been over £50k. As a consumer I have done everything correctly. Tracker are happy as I pay their subscription, the insurance company are happy as I have paid my increasing renewal fees, the Police are happy as the criminals did not profit from their crime, but I am left with a car that I now cannot sell at anything like its true value, so who's the sucker !!!!! Tracker do not make you aware of this when you buy their product and neither does the insurance company when you report the theft. This cannot be right. Link to comment Share on other sites More sharing options...
Dave Posted November 1, 2005 Report Share Posted November 1, 2005 Hmm.. that's not good is it.. it doesn't matter whether or not the car has been stolen, but the condition is was in afterwards. If it was damaged during the raid and it was put right by the insurance company then it should still be A1? Link to comment Share on other sites More sharing options...
R32North Posted November 1, 2005 Report Share Posted November 1, 2005 Thats very true. I considered Tracker but then I thought that if my car was stolen I wouldn't want it back. Its a funny thing but I don't think I'd be happy with it after some plebs had taken it and ragged it for a few hours. Its a real shame that your in this situtaion though. Completely wrong IMO but what can you do! Can you not sell privately? Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 1, 2005 Report Share Posted November 1, 2005 I've got a lot of sympathy but I think you're criticising the wrong people and the thread title is unfair to Tracker. It has done it's job and the fault is fairly and squarely with the way dealerships view stolen/recovered vehicles. For example, had your car been stolen and dumped (which happens regularly), then you're contacted by the police because they find it 200 miles away, then it's still logged as Stolen/Recovered. So, as I see it, the problem is with the industry valuation of vehicles and certainly not with TNUK. You do have my sympathy though as I say. Link to comment Share on other sites More sharing options...
L3ETT Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] Have decided to sell my ML, looking at new ML or Cayenne. Approached the dealer for a trade in, they did an HPI check and now no longer want to do the deal as my car has been stolen / recovered twice. This is true but on both occassions it was recovered due to Tracker and both times undamaged, first time was 5 days, second time 45 mins. Both times keys were taken after my house was broken into. My car is now tarnished forever and this has decimated its value. Had I not bothered with a Tracker it may not have been recovered leaving the insurance company to pay out twice, so that would have been over £50k. As a consumer I have done everything correctly. Tracker are happy as I pay their subscription, the insurance company are happy as I have paid my increasing renewal fees, the Police are happy as the criminals did not profit from their crime, but I am left with a car that I now cannot sell at anything like its true value, so who's the sucker !!!!! Tracker do not make you aware of this when you buy their product and neither does the insurance company when you report the theft. This cannot be right. [/ QUOTE ] How did they know it was stolen/recovered? If the car is recovered to the owner (as I assume it was) - there will be no record on any HPI check. I know from my own experience this is the case, as I ran my own HPI check on my car after it was stolen/recovered back to me - and there was no record of the incident. Link to comment Share on other sites More sharing options...
Chav Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] I've got a lot of sympathy but I think you're criticising the wrong people and the thread title is unfair to Tracker. [/ QUOTE ] Well, they (the vehicle-tracking industry) don't mention in their literature how you can seriously lose out financially by getting your car back! It's not such a black and white decision to make though, when considering getting one installed, is it! What percentage of stolen non-tracker-equipped cars are recovered, out of interest? Link to comment Share on other sites More sharing options...
Sparticus Posted November 1, 2005 Author Report Share Posted November 1, 2005 Points taken and I agree Tracker have done their job so the title is a bit misleading. Wanted to grab some ideas though on how to get out of this mess. I am still left with a huge loss having followed all the rules and recommendations laid down by the industry. The HPI web site understandably recommends people not to buy stolen cars, but does not mention stolen recovered vehicles in this situation. On both occasion a Mercedes Dealer inspected the car and found no faults,so it was just driven somewhere and dumped, probably with the crims returning after a few weeks to try and sell the car on themselves. The first time I even recovered the car myself after the Met Police called me to say they had found it. That was nerve racking. I did not think that my car would have been classed like this and I would not be happy trying to sell it on privately without the buyer being aware. That means I have to find a way out of this myself. Link to comment Share on other sites More sharing options...
Chris_B Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] That means I have to find a way out of this myself. [/ QUOTE ] Try ringing other dealers and tell them the situation. You might have to travel a bit to get rid of it, but that should be cheaper than dropping the price until a private buyer will take it. If no dealer wants to buy it, how about an established independant with a good name. In the Audi world, that would be Fontain or somebody; is there a will-known equivalent you can try? Good luck. Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 1, 2005 Report Share Posted November 1, 2005 I wonder if Trading Standards comes into this? I mean, can they legally decide NOT to take a car just because they discover it has previously been Stolen & Recovered - even though it is perfectly obvious that the said incident has had no detrimental affect on the quality/condition of the vehicle. It sounds way out of order to me. Link to comment Share on other sites More sharing options...
Thorburn Posted November 1, 2005 Report Share Posted November 1, 2005 I thought legally they could just say they weren't interested in doing a part exchange, theres no obligation is there? Link to comment Share on other sites More sharing options...
5to1 Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] Thats very true. I considered Tracker but then I thought that if my car was stolen I wouldn't want it back. Its a funny thing but I don't think I'd be happy with it after some plebs had taken it and ragged it for a few hours. [/ QUOTE ] I feel the same way. But I didn't have a choice. No tracker, no insurance. Link to comment Share on other sites More sharing options...
Chris_B Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] No tracker, no insurance. [/ QUOTE ] Very common these days, and some insurers now want more than the basic Tracker or equivalent other brand, and insist on Monitor or Horizon. Link to comment Share on other sites More sharing options...
RichTT Posted November 1, 2005 Report Share Posted November 1, 2005 With the risk of looking stupid,Whats an ML?? Link to comment Share on other sites More sharing options...
Daz Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] No tracker, no insurance. [/ QUOTE ] Especially as Tracker is now owned by one of the largest insurance groups in the UK. They get you over a barrel both ways. Link to comment Share on other sites More sharing options...
Dave Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] With the risk of looking stupid,Whats an ML?? [/ QUOTE ] It's their big 4x4 Link to comment Share on other sites More sharing options...
Sparticus Posted November 1, 2005 Author Report Share Posted November 1, 2005 Sorry, Mercedes ML 270 CDi 4x4 Link to comment Share on other sites More sharing options...
5to1 Posted November 1, 2005 Report Share Posted November 1, 2005 The biggest problem for me is i'm under 30 (the rule of thumb used to be 25, but they seem to be edging it up for nice cars). My choices have got better from a few years ago when I was under 25, but the majority of insurance companies still dont want to know. That leaves me with company's which are very picky. Link to comment Share on other sites More sharing options...
Ari Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] It has done it's job and the fault is fairly and squarely with the way dealerships view stolen/recovered vehicles. For example, had your car been stolen and dumped (which happens regularly), then you're contacted by the police because they find it 200 miles away, then it's still logged as Stolen/Recovered. So, as I see it, the problem is with the industry valuation of vehicles and certainly not with TNUK. [/ QUOTE ] No, the "fault" (if you want to call it that) is with the public. At the end of the day they don't want a stolen recovered vehicle, so you can hardly blame the garages for not wanting to take it in p/x. They're a business. If the stolen/recovered tag had no impact on saleability they'd have no issue with taking it in. All they want to do is sell cars at the end of the day, and if the general public don't want to take a stolen/recovered car then nor will the dealer. Put it another way, when you were looking at used Avants, if you found three similar cars, were about to buy one and the day you went to pick it up you found it was stolen recovered, would you have shrugged your shoulders and bought it anyway for the same money? Doubt it... Link to comment Share on other sites More sharing options...
Ari Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] Thats very true. I considered Tracker but then I thought that if my car was stolen I wouldn't want it back. Its a funny thing but I don't think I'd be happy with it after some plebs had taken it and ragged it for a few hours. [/ QUOTE ] See what I mean? Link to comment Share on other sites More sharing options...
5to1 Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] Sorry, Mercedes ML 270 CDi 4x4 [/ QUOTE ] A bit confused. Is 15k what u were looking at selling it to the dealer for? Or are you saying you have to drop the price by 15k? Because for a 270 that wouldn't leave you with much. Really difficult position your in. I wouldn't feel comfortable selling it privately and dropping someone else in it either. Were you trading it in, or just selling it to the dealer? You may have more luck if you try trading it, as the dealer will be losing a sale by not taking the car. Other options you have are auction, or indipendants as others have suggested. You may also want to invest in a code based system, to prevent thieves stealing the car even with the keys. The only problem I have with these systems is you give the thief a reason to hurt you or your family should you be in the house or get jacked. Whereas at the moment the thief has nothing to gain by touching you. Link to comment Share on other sites More sharing options...
Mort Posted November 1, 2005 Report Share Posted November 1, 2005 Thats shocking.... did you have to inform the insurance when it was recovered ? Link to comment Share on other sites More sharing options...
Sparticus Posted November 1, 2005 Author Report Share Posted November 1, 2005 Yes, had to tell the insurance company as the locks had to be changed on both occasions. That was on their advice as there was still 'active' keys loose. That means new barrels in the door and steering column, new keys etc so quite a big job. My insurance company is Norwich Union who also happen to own HPI. Link to comment Share on other sites More sharing options...
Ari Posted November 1, 2005 Report Share Posted November 1, 2005 This does suck big time, but you can see how it happens. Were the dealers not prepared to offer you anything for it? Or was it a blank refusal? Link to comment Share on other sites More sharing options...
Booster Posted November 1, 2005 Report Share Posted November 1, 2005 [ QUOTE ] Yes, had to tell the insurance company as the locks had to be changed on both occasions. That was on their advice as there was still 'active' keys loose. That means new barrels in the door and steering column, new keys etc so quite a big job. My insurance company is Norwich Union who also happen to own HPI. [/ QUOTE ] There lies the problem. Its not tracker that have reported your car a stolen to HPI, its your insurance company. Because they have paid out to repair the car it will be classed as Stolen recovered. PM me the reg number and I will be able to tell you who put it on the register (and fax you a copy of the report). Link to comment Share on other sites More sharing options...
Sparticus Posted November 1, 2005 Author Report Share Posted November 1, 2005 Booster That's a great offer, I have PM'd you. Link to comment Share on other sites More sharing options...
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