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Strut top mounts and strut brace - warranty?


Dan32
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Noticed slight, inconsistent knocking noise at lowish speeds. Having read couple of posts, sounds like the strut top mounts need looking at. Problem is, I've got a strut brace on the car. Anyone have a problem with VW dealer honouring the warranty if it is this making the noise but with a strut brace? If not, any thoughts? If i take the brace off, there will be 2 holes on each strut top as a telltale sign and I really can't afford to pay for any repairs at the mo!!

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How easy is it? Anyone with part numbers? I think I'll book it in to get it checked and then go from there.

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Its fairly easy to check yourself.

a) You need two people

b) Open bonnet, remove strut top cap

c) Place hand / palm firmly on the strut top

d) with engine running, get 2nd person to turn steering wheel from left to right

If the strut top mounts bearings have dried out and not running right you'll feel a click / judder as it catches and then lets go.

Personally, I can't see how the fitting of a strut brace would cause a strut top mount to dry uot / fail, but this is VW we're talking about and you 'mod' is directly related t the suspension set-up, so don't be surprised if they say its not covered under warranty because of the brace.

Best of luck tho!

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I would get your local dealer to take a look and confirm that it is covered by warranty - I would doubt that they will (they won't touch anything on mine now), as the strut brace applies more pressure to the strut tops when you are cornering hard, removing the flexing of the body, hence more pressure on the bearings, outside manufacturer's specs, blah, blah...

Replacing them requires the removal of the wheels, calipers, hubs and lower balljoints (plus a few ancillary cables). You will then need some spring compressors and then remove the strut as one piece. About 3 hours if you do it yourself, or about an hour for a specialist to do it. I know which option I would choose...

If you are getting your dealer to look at it, get them to confirm to you verbally (and if possible in writing) that the investigation work will not be charged for and that they will return the car to you in a driveable state.

HTH

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sekret.gifWhat i would do is remove the strut brace sekret.gifand then VW have to prove that you have had one fitted which they can not. so if the won't done the work under warranty argue until you get the work done under warranty or you get the work done for free.

We once had a customer with a R32 that warpped his front and rear disc's 3 times in the space of 4 months / 3000mile, And all the tell-tail signs of track usage on the car but we could not prove it so we fitted the new pads and disc's under warranty , but then one day his car was on the front page of "VW drive magazine" and it had pic's of his car racing around Croft circuit so no more free pads and disc's for him buttcheeks.gif.

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Only problem is the holes in left in the strut tops. The inserts will be visible as well. I could play innocent but if there is anyway they can get out of paying I'm sure they will. Was going to go out and fill the holes and spray them but think this is too much work! Got to go and remove the wheel spacers on the front anyway.

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Went and had quiet word with the service manager. Fortunately I know the valeting guy so he came with me and introduced me as his friend. I told him about the mods and he said it shouldn't make a difference as all he will do is send the faulty bits back to VW warranty dept and they reimburse the dealers. Its going in tomorrow. Might leave a bottle of whiskey on the front seat just in case!!!

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Ok. I have the car back and no fault with the strut top mounts but they discovered a loose wheel bolt. Should I believe that 1 bolt can make that sort of noise. The company that fitted the wheel spacers don't believe it can and so they are going to talk to VW tech who worked on car to try and get truth as I have had to pay £40 for diagnostics. Is it possible to squirt some lube on the strut top mounts to hide the problem??

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