b5rkr Posted November 12, 2005 Report Share Posted November 12, 2005 Hi all, Picked car up last night in layby nxt to the a1m!!.It should have been delivered to my house in stevenage at 2 pm but still wasnt here by 4.30, so i decided to phone bradford VW which is where i bought the car. they si=aid the driver had left thee at 11am! but was only in derby at 4.40 pm which is in the total wrong direction. well to cut a long story short the driver was given an address in reading to deliver my car to, which is well handy as ive never been to reading and i live in stevenage. ill keep you posted! Link to comment Share on other sites More sharing options...
Simonl Posted November 12, 2005 Report Share Posted November 12, 2005 b5rkr, when did you order? you have a very similar spec to me. Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 12, 2005 Report Share Posted November 12, 2005 Did this mistake result in them increasing the mileage on the car by an unnecessary amount? If it did - I'd be seeking compensation of some form from them. I've heard of anything so ludicrous from a dealer. Link to comment Share on other sites More sharing options...
Riz Posted November 12, 2005 Report Share Posted November 12, 2005 I would ring VW and complain asap, tell them your going to put the complaint in writing also straight to the HQ. Try for some free accessories or a free first service. Dealers make me puke! Riz Link to comment Share on other sites More sharing options...
petsy Posted November 12, 2005 Report Share Posted November 12, 2005 that's just not on! I suppose next they are going to blame you for not having chosen sat-nav as an option! Link to comment Share on other sites More sharing options...
mulkbear Posted November 12, 2005 Report Share Posted November 12, 2005 [ QUOTE ] Dealers make me puke! Riz [/ QUOTE ] Another member of TSN bad mouthing dealers, we are not all the same !!! b5rkr i would have a strong talking to the new car sales manage at the dealership, explane how unhappy you are with the service you have received and tell him that you expect some sort of present to make up for the poor service you have received (GTI Jacket/Sun glasses/Cap etc) Link to comment Share on other sites More sharing options...
Simonl Posted November 12, 2005 Report Share Posted November 12, 2005 VW UK have promised me compensation for screwing me around, what should i go for?!? If they offer me sunglasses and a cap, i'll tell em where to shove em! b5rkr, man your story is nearly as outrageous as mine!!! Link to comment Share on other sites More sharing options...
spankit Posted November 13, 2005 Report Share Posted November 13, 2005 We, the uk, is the largest volume sales gti market (male and female). VW start respecting this. Theres an old 'Home Office' saying "buy your enemies and shaft your friends". Link to comment Share on other sites More sharing options...
b5rkr Posted November 13, 2005 Author Report Share Posted November 13, 2005 Update! well then, after picking the car up late friday night (it was on a low level trailer with no protection from the elements and it was pouring down all day dont forget!)i finally had a chance to inspect my car saturday afternoon, so after a good thorough wash(it was so dirty)i discovered that i have a nice SCRATCH!!!! on the rear offside panel which also goes accross the rear lights by about 50mm. oh and just above my optional scratch(never saw that on options list though!)there is a small ding/dent!. And to ad to this the passenger side front fog enclosure has not been fitted properly.Well guys so far im waiting to hear from lombard, they are the company ive purchased my car from. They have already agreed to £350.00 compo for me having to take a day off to wait for the car, which aint to bad but still not what i could have earned if id actually been working! but now ive got the damage also, i think its time for me to see how far i can push them and see what else i can get.... well anyway just like to say HOW FECKING AWESOME THE CAR IS!!!!! i love it my kids love it and so does the wife so its not all bad. will post pics monday and should also have another update for you all. Thanks guys. Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted November 13, 2005 Report Share Posted November 13, 2005 [ QUOTE ] that's just not on! I suppose next they are going to blame you for not having chosen sat-nav as an option! [/ QUOTE ] That's the funniest comment I've ever read in the GTi forums. Link to comment Share on other sites More sharing options...
Riz Posted November 13, 2005 Report Share Posted November 13, 2005 [ QUOTE ] [ QUOTE ] Dealers make me puke! Riz [/ QUOTE ] Another member of TSN bad mouthing dealers, we are not all the same !!! b5rkr i would have a strong talking to the new car sales manage at the dealership, explane how unhappy you are with the service you have received and tell him that you expect some sort of present to make up for the poor service you have received (GTI Jacket/Sun glasses/Cap etc) [/ QUOTE ] Sorry..... Riz Link to comment Share on other sites More sharing options...
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