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Alfa "Will beat Germans on quality" shock!


sayerbloke
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Why is it bollox?

I've had 2 Alfa's in the last 4 years - the first a 5 year old GTV which was faultless save for a new aerial and a 147 which, to be frank, runs rings around Golfs - Mk IV or V - for interior quality and design.

The depreciation matter is surely explained by word of mouth like this. Everyone says they're unreliable and depreciate, so they do. Self fulfilling prophecy - not helped by dealers knocking off £000's in order to sell the things in the first place.

I'd much rather have a 147 2ltr with leather and all the kit for about £12K than a 1.6 Golf SE.

Not everyone wants to drive a panzer you know............

(in a non-racist, sexist, fascist, ist-ist manner of course)

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I think Alfa's are good cars, and I'm sure the new 159 and Brera will be fantastic, and most likey be miles better than previous cars.

However, Alfa will never get a decent result in the JD Power survey, purely because with dealers such as Arnold Clark, they're fecked from the day the car is sold to a customer, never mind reliability or depreciation!! frown.gif

The company I work for run a number of Alfa 147 company cars, and the service from the dealership is the worst I have ever seen.

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When my ex ran off with my beloved MX-5 last year I found myself in the position of needing a car for around the £3k mark. I wanted something charcterful and fun to drive- in the end I bought a 99T Alfa 146ti with 56k on the clock for £2,900. It's been the most reliable car I've ever had in the first 12 months of ownership (and that includes the MX-5, which was only a year old when I bought it), hasn't used a drop of oil and produces the most amazing engine note... 169144-ok.gif

The moral is don't believe everything you hear about Alfas. Mine's not so much as had a flat- and what else can you get for under £3k like it? Most of its contemporaries are a couple of grand dearer...

In fact a Golf's three times as much! smashfreakB.gif

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[ QUOTE ]

The moral is don't believe everything you hear about Alfas.

[/ QUOTE ]

Hear, hear! I'm sick to death the amount of stick that Alfa gets on German car sites. Niggly little things go wrong with any type of car, but it's always Alfa's that get it firmly in the teeth because of the rot boxes in the 70's and 80's that would rust away within 5 secs. I know 4 people with Alfa's a 145, 147, 164 and a 156 and they haven't had a major problem with them.

It's the dealers like AC that ruin the experience of Alfa ownership, I just hope the promised kick up the arse has been given. But then again how many posts have been on here about dealers of Audi's looking down on people who walk in with jeans and t-shirts?

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I had a 166 3.0 Super Lusso for a year back in 2000 and it was great. The build quality was almost as good as the Audis I had before and since. And it was far superiour to the Mercedes I had afew years later.

In 25000miles it had the following go wrong.

New Rain Sensor (replaced under warranty)

New Door Handles (chrome was pitting replaced under warranty)

New cruise stalk (replaced under warranty)

Other than that it was faultless apart from needing new front tyres every 4500miles.

One of the most enjoyable cars ive ever owned, but the dealers were absolute pooh. I tried three of them and they were all just as bad as each other.

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Apparently, you are not a proper petrolhead until you have owned an Alfa!!!! Well,i have never owned or driven one..... I am a proper petrolhead though... ROLLEY~14.GIF

I must say, build qulaity on modern mercs / audis / bmw's certainly isnt as bullet proof as a few years ago, probably down to the more electrics used etc. etc.!! Fact remains, French / Italian cars are very poor for reliability / build qulaity ACROSS THE BOARD...... its a bit like pot luck i suppose...... (just look at the latest Top Gear survey)

I personally always fancied a 156 sportwagon diesel, but didnt like the old style and couldnt justify the depreciation on a new model!!! shocked.gif So, the A4 Avant it was......

As for Audi dealers looking down at you in jeans and t-shirt, i have to say i havent excperienced that personally. I was in my scruffs when i walked in and did the deal on the A4, with a strinking hangover, wreaking of booze!!! grin.gif Got awesome service and a whack of a discount!

Still, i hope Alfa can change - i might buy one then..... 169144-ok.gif

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[ QUOTE ]

I think Alfa's are good cars, and I'm sure the new 159 and Brera will be fantastic, and most likey be miles better than previous cars.

However, Alfa will never get a decent result in the JD Power survey, purely because with dealers such as Arnold Clark, they're fecked from the day the car is sold to a customer, never mind reliability or depreciation!! frown.gif

The company I work for run a number of Alfa 147 company cars, and the service from the dealership is the worst I have ever seen.

[/ QUOTE ]

Oi, i work for Arnold Clark!!!!!! smashfreakB.gif

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I think that using JD Power is a realistic way of them measuring their performance. They should benchmark themselves against Lexus and see what they can do. Friends who have had Alfas love the cars, but the quality and dealers are lousy (so they say), but I accept that German stuff is not perfect either, look at Merc for example...

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The trouble with surveys such as JD Power and the Top Gear Survey is that they are inevitably, to a degree, subjective. The owner of a Jaguar XJ has very different perceptions and expectations than the the owner of a Vectra, for example.

However, I think they do have a use when comparing cars from the same market sector. Although customer service is only one factor in these surveys, I think the customer service experience of a car owner will colour the way they respond to all factors.

Alfa dealers do have a bad reputation, and if the experience of a good friend who was recently an Alfa sales manager (he's at another dealership now) is anything to go by, that reputation is deserved.

Alfa cars have a poor reputation for, in particular, reliability of the electrics. They're still not up to Japanese standards in that respect, but they are alot better than Mercedes and some VAG models.

I had a 156 2.0JTS as a hire car for a couple of days around two years ago. I was very pleasantly surprised by the quality feel of the interior - great design, solid & nicely damped switchgear, great overall fit and finish. Compared to the Merc C-Class I had a few weeks earlier, it was a revelation.

So yes, Alfa are on course to beat the Germans on quality.

After that they can have a go at the Japanese.

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