Alastair_A3 Posted February 7, 2006 Report Share Posted February 7, 2006 Well my wifes Sharan went in for a service. This is where VW are different from Audi... She drives round in a car that we ordered from that dealer which cost with options over 26 grand. Why is it that my wife is given a bottom of the range Golf plus, and thats pretty good going normally she has to squeeze in to a 1.2 Polo Audi always give me a car the same as mine or even better. Also the VW dealer can only be described as completely unorganized and well crap! I took the car back for her as a favour. Sorted out the details with the women who the told me everything was in order and handed me the keys, ermm dont you want me to sign the hire car log book? "no sir thats fine it doesnt really matter" erm yes it does, i dont want to be blamed for a salesmen speeding later on. Audi wouldnt let me leave without signing it! They also havent reset the fecking service indicator on the DIS so the car has to go back sometime. Anyways the car itself, pretty dire to be honest. It had an utterly gutless TDI engine, just said TDI on the back i assume it was the 1.9 (90/110 PS) ? It certainly wasnt the 140 thats in my A3. The interior just isint up to Audi standards and the dash layout was plain ugly. Put it this way i wont be shifting form the Audi brand for a while! Overall not very impressed with VW they didnt wash the car either. Heres a quick snap of the golf plus i took with my mobile. Pretty fecking ugly imo. Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 i guess knowone agrees with my VW rant Link to comment Share on other sites More sharing options...
mulkbear Posted February 7, 2006 Report Share Posted February 7, 2006 Name and shame, as no all VW dealers are the same ! Plus all VW technicians hate Sharan's See hear Not all fun and games Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 Ours is an 03 1.8T Sport. What can you tell me about that model? All i know is it drinks fuel and the road noise is terrible. We are going for either a new A4 or A6 S Line next year Link to comment Share on other sites More sharing options...
BenjaminTDI Posted February 7, 2006 Report Share Posted February 7, 2006 I think the Golf Plus looks ok actually! I presume it's the 105bhp 1.9TDI unit in there? Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 must be, very gutless indeed. Its the interior i hated the most, the whole dash and radio/cd are slanted upwards and the dials have a cheap looking chrome effect yuck.. I guess ive just been spoiled by Audi! Link to comment Share on other sites More sharing options...
mulkbear Posted February 7, 2006 Report Share Posted February 7, 2006 1.8T 20 MPG is not funny Could be worse you could have the VR6 engine in it I bet they did not change the pollen filter on it, it is a 30min job that they cannot charge extra for, so some of the bad dealers in the dealer network just throw the new one in the bin, but at my dealer the company gives me extra time to fit them. Link to comment Share on other sites More sharing options...
Nelson_R32 Posted February 7, 2006 Report Share Posted February 7, 2006 Precisley the reason I'll probably never buy a VW again. The service and standards of Warranty repair were abysmal; and I work for the Motor Group that I bought it from!! It was always 3 up 2 down. They'd fix one thing and break everything else around it! Link to comment Share on other sites More sharing options...
mulkbear Posted February 7, 2006 Report Share Posted February 7, 2006 Not all VW dealers are the same !!! Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 [ QUOTE ] 1.8T 20 MPG is not funny Could be worse you could have the VR6 engine in it I bet they did not change the pollen filter on it, it is a 30min job that they cannot charge extra for, so some of the bad dealers in the dealer network just throw the new one in the bin, but at my dealer the company gives me extra time to fit them. [/ QUOTE ] We looked at the VR6 Carat, very bad torque steer and fuel economy put us off. The only problem with have had is the heatshield of the exhuast seems to keep comming loose. Link to comment Share on other sites More sharing options...
garcon magnifique Posted February 7, 2006 Report Share Posted February 7, 2006 And (God forbid!) some Audi dealers are at least as bad! In fact the general impression I get from "other" people (i.e. not Audi fans who appear to have found a decent dealer) is that VAG in general are not that great. Far better than Merc, but a long way to go to match Jag, BMW and Lexus. Of course, that is a generalisation (allbeit a statistical one), as Mulbear says, no two dealers are the same. Bottom line is, if you've found a good one stick with them!! Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 yep id say im pretty happy with Dane Audi Although the stories ive heard from friends who own BMW's, BMW belongs with the VAG group, they can be just as bad. Link to comment Share on other sites More sharing options...
Ian_C Posted February 7, 2006 Report Share Posted February 7, 2006 I still have not worked out why the f*** Volkswagen launched the Golf Plus?! What purpose does it self other than being an orphan!? Ian Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 id say its good for housewifes with kids as the rear space is very good. Apart from that im not a fan, it would be a sportback for me. Link to comment Share on other sites More sharing options...
garcon magnifique Posted February 7, 2006 Report Share Posted February 7, 2006 BMW seem to score slightly better on the customer surveys, and one or two mates from different areas have tried both their local BMW and Audi dealerships and been happier with the service from BMW. The thing is,the variance from one dealer to the next is probably enough to make any generalisation all but meaningless. Link to comment Share on other sites More sharing options...
Ian_C Posted February 7, 2006 Report Share Posted February 7, 2006 [ QUOTE ] id say its good for housewifes with kids as the rear space is very good. [/ QUOTE ] Surely they have lost customers by launching it over the more normal estate model though? Or is the estate still to be launched? Ian Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 7, 2006 Author Report Share Posted February 7, 2006 no idea to be honest, VW's dont really intrest me. Its the first time i have walked into a dealership and not looked at the different cars, do it every time im in the Audi dealer Apart from the GTI and R32 the VW range is boring. Link to comment Share on other sites More sharing options...
Soapsuds Posted February 8, 2006 Report Share Posted February 8, 2006 my mate at work has just had his new Golf 1.9TDi (130) delivered. SE spec, so pretty much all you need on it. I wnet for a spin in it with him the other day and couldnt believe how awfully low-rent the interior was - very plasticy coming from an Audi. Having said that, my wifes Bora (old golf interior) is actually very nice, well made and 'soft' plastc feel. Why did they go so opposite on the quality? Link to comment Share on other sites More sharing options...
Calm Chris Posted February 8, 2006 Report Share Posted February 8, 2006 VW Dealers tend to have a 2 tier car loan service. Tourag and Pheaton (I'll ask McCrombie for the correct spelling) are deemed luxury and you will get almost like for like loan car. Everything else gets the sh1te, Polo and Golf basic cars. Each time I've taken a loan car against the R32, it's been a Polo. This being despite verbal assurance when the car was purchased that the dealer would offer good quality cars for loan against an R32 car being serviced. Not exactly positive PR for VW, but then again, do they care? Link to comment Share on other sites More sharing options...
drpellypo Posted February 8, 2006 Report Share Posted February 8, 2006 May I just chip in that the VW dealer Mulkbear works at is top notch! Never seen the Golf's close up.. so couldn't comment Link to comment Share on other sites More sharing options...
TP27 Posted February 8, 2006 Report Share Posted February 8, 2006 I don't tend to get as rattled as you guys. Most Post's complain of VW dealership's being too expensive and ripping you off. Now if they (Dealer) kept a fleet of expensive cars to give you when your car is in for a service, quid pro quo the cost of the Service and other items would have to rise. Then you all complain that the cost of the VW service was too high, and that non franchise agencies are better value. My 20 k service on my last R32 was £170 inc VAT, they gave me a new Golf 1.4 that drove well, was full of fuel and I was not restricted on mileage. I was delighted !! You guys just moan too much some times IMHO !! Link to comment Share on other sites More sharing options...
fjfr Posted February 8, 2006 Report Share Posted February 8, 2006 Agreed It's just a car to get you around for a day. If you hate it so much, then don't take it!! IMO, you're lucky to get anything - my car is getting it's rear window washer fixed today & I'll have to wait in the garage whilst they do it, as I'm too young to get a courtesy car. I'd much rather have a polo/golf plus/micra/anything than wait. Link to comment Share on other sites More sharing options...
Bounce Posted February 8, 2006 Report Share Posted February 8, 2006 i've had a couple of really flithy cars from vw for a day but they got me around while mine was in, as long as i have wheels i'm not bothered. i understand its first come first served on the car thing, one of the ones i had was when i took it in fairly late so i just got what was left, covered in birds poo! Link to comment Share on other sites More sharing options...
mulkbear Posted February 8, 2006 Report Share Posted February 8, 2006 [ QUOTE ] the VW dealer Mulkbear works at is top notch! [/ QUOTE ] Thanks mate , that has made me feel all warm and fuzzy inside. Link to comment Share on other sites More sharing options...
Alastair_A3 Posted February 8, 2006 Author Report Share Posted February 8, 2006 i know but surely the shouldnt give a 1.2 Polo to someone that drives a car that cost over 26 grand. Audi or BMW would never do it! Link to comment Share on other sites More sharing options...
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