Paul Posted August 29, 2006 Report Share Posted August 29, 2006 Hows BT's broadband fair? Ive been with Pipex from the point BB was available, and been wanting to upgrade away from the expensive 2mb solo service i am on, to something 8mb, but without contract, or hassels of "ceasing" isp provision to move house. as Its quite possible, ill be moving house certainly within 12 months, maybe within 6. Looking round the BT.com site, they will move BB to a new house no problem, so that negates the problem of a 12 month contract, and makes things simple. Means i could swap to BT BB now, and move it when i move house, saving money in the process from my £34 current cost. How does BT compete with usage, how strict are the caps? is anything throttled? P2P? streaming etcs? I'll be popping over to ADSLGuide, but im sure more than a few of you here can fill in some gaps. Link to comment Share on other sites More sharing options...
davidhodgkinson Posted August 29, 2006 Report Share Posted August 29, 2006 I don;t know about BT, but I do know that virgin.net don't have a 12 month contract. I've not had any problems with virgin.net other the past couple of years Link to comment Share on other sites More sharing options...
Hopsta Posted August 29, 2006 Report Share Posted August 29, 2006 What about Plus.net... And no there are no ties to me nor am I a customer but was previously as you know Link to comment Share on other sites More sharing options...
paulhaines Posted August 29, 2006 Report Share Posted August 29, 2006 No problems at all here. We swapped from Orange (Mobiles) and Wanadoo (Broadband) without any problems. Phone bills and mobile bills have gone down as well. As to cap's haven't come across one yet - and I've downloaded some big files... So were happy. Paul Link to comment Share on other sites More sharing options...
CarMad Posted August 29, 2006 Report Share Posted August 29, 2006 On BT Broadband through work.. get it for free. I don't have any usage limits so can't say anything about them. As for everything else, the speed is great, its never been down and all in all I'd recommmend them. Been with them / using them for 3/4 years now I think. Link to comment Share on other sites More sharing options...
Snail Posted August 30, 2006 Report Share Posted August 30, 2006 I've been with BT for years. The only problem i ever get, is occasional line problems, and then your f&*ked, as you end up with some dodgy indian call centre, where they just have a script to read, rather than listening to what your saying. BT Tech support is rubbish Link to comment Share on other sites More sharing options...
sitas3 Posted August 30, 2006 Report Share Posted August 30, 2006 [ QUOTE ] I've been with BT for years. The only problem i ever get, is occasional line problems, and then your f&*ked, as you end up with some dodgy indian call centre, where they just have a script to read, rather than listening to what your saying. BT Tech support is rubbish [/ QUOTE ] Ditto - that's my experience also. I've been with them for 3 years and in the early days you used to get good support. Very few problems with the line though. Link to comment Share on other sites More sharing options...
A8_Tony Posted August 30, 2006 Report Share Posted August 30, 2006 I'm thinking about BT BB too, but am looking at other options. Anyone got any particular service they'd recommend? Link to comment Share on other sites More sharing options...
shao_khan Posted August 31, 2006 Report Share Posted August 31, 2006 I am with BT - got it thro work - never had any problems except for initial teething issues - and support was excellent even for my netgear stuff. Link to comment Share on other sites More sharing options...
S3ENVY Posted August 31, 2006 Report Share Posted August 31, 2006 I'm on BT and have been since day one of BB. No-problems at all and the line has never gone down, I will say however that their tech-support is a bit pants.... ....that's unless you have the old dial-up tech number. Have never really needed them as I'm pretty PC familiar, just forgotten passwords etc. I know alot of people with Bulldog and as far as I can see, steer well clear!!! Link to comment Share on other sites More sharing options...
N3WOB Posted August 31, 2006 Report Share Posted August 31, 2006 Paul, only ever had BT and service/reliability have been excellent..only get 2 meg but just feel as if I'm paying a premium Link to comment Share on other sites More sharing options...
lottiefox Posted August 31, 2006 Report Share Posted August 31, 2006 I'm with BT Broadband. Sometimes I lose the connection but I think thats my lap top not BT. Online support is dubious to say the least - interesting responses to questions you didn't ask. Telephone support is useless, may as well call the talking clock. Maybe its enough to say I survive well enough without needing it! Link to comment Share on other sites More sharing options...
Paul Posted September 1, 2006 Author Report Share Posted September 1, 2006 im used to crap customer service, Im with Pipex. read ADSLguide to see how much they are loathed! but having said that i am fortunate not to have to deal with them often. So if BT is similar, then its not too much of an issue. Link to comment Share on other sites More sharing options...
johnny11 Posted September 1, 2006 Report Share Posted September 1, 2006 Hi all i must admit i work for BT and have had there broadband for over 5 years and had no real problems. The usage at the moment is the around 40gig but last month i was a naughty boy and used just over 80gig and got a email quoting the fair usgage policy. It dosn`t matter what service provider you go with because its still going over the BT line, but i will say over the years i`ve seen alot of changes in broadband, new providers appearing from nowhere and quoting cheaper packages, no with this you get what you pay for, thats all i will say for that. I know i work for BT but they do seem to give the best BB service at the moment. Link to comment Share on other sites More sharing options...
Chris_B Posted September 1, 2006 Report Share Posted September 1, 2006 I use a BT 'business' ADSL package (same line, same speed, same contention ratio as little Johhny Smith down the road playing X-Box Live, but much more expensive), and to be honest it's been fairly reliable, only really cacking out once a month or so after being installed. Link to comment Share on other sites More sharing options...
Hopsta Posted September 2, 2006 Report Share Posted September 2, 2006 Thought BT business contention is 20:1? As for Bt themselves, i'll refrain from comment as they are not exactly going that extra mile for me with work Link to comment Share on other sites More sharing options...
danksy Posted September 6, 2006 Report Share Posted September 6, 2006 Just signed up for the option 3 thing for £23 for first 6 months 40GB allowance and 8Meg max speed. Get a free homehub, and internet phone, phone calls and 250 wifi minutes Link to comment Share on other sites More sharing options...
Paul Posted September 6, 2006 Author Report Share Posted September 6, 2006 Exactly the package i am looking at. Link to comment Share on other sites More sharing options...
ashleyadam Posted September 7, 2006 Report Share Posted September 7, 2006 I used BT for 3 years (wireless) never had a problem if anything only got cheaper over the years. Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted September 7, 2006 Report Share Posted September 7, 2006 We've gone for the 8mb Unlimited option, free homehub and the rest. You won't get the homehub to begin with though - cos' they're out of stock! They send you a cordless digital with answering machine instead (and its very good actually). Beware though - check my other thread about connection speed. 8mb connection....forecast up to 3.5mb actual....only getting 2.8mb in reality. Not happy. Link to comment Share on other sites More sharing options...
Sparky Posted September 7, 2006 Report Share Posted September 7, 2006 I think it's probably just as well you're not on 8MB, otherwise you'd be able to post quicker/more Link to comment Share on other sites More sharing options...
Dave Posted September 7, 2006 Report Share Posted September 7, 2006 I'm the same .. have the home hub.. I'm not more than 500 meters from the exchange on get on average around 5MB download. Link to comment Share on other sites More sharing options...
Paul Posted September 7, 2006 Author Report Share Posted September 7, 2006 Ive got Pipex 2Mb, so usually sita at 1.8Mb including losses etc. so change to max, even at its worse should be better than 2mb, and hopefully cheaper. Im still deciding if its worth the bother to change before moving, amnd then port it to new house, or just wait and get whatever isp on my me line. Link to comment Share on other sites More sharing options...
mb Posted September 7, 2006 Report Share Posted September 7, 2006 I've had BT broadband for several years - had a few letters that mention a capacity limit in passing but never been flagged for it even when I had a lodger who spent all day DLing as well as me so I just think they have this in the contract in case of massive use. I am on Option 1 but wonder about getting something cheaper - has been dead reliable though Link to comment Share on other sites More sharing options...
Colmartin Posted September 8, 2006 Report Share Posted September 8, 2006 I'm not sure if you know, but all 2MB Pipex users are being upgraded foc to 8MB but BT are only permitting them to upgrade a limited number of customers per month. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now