chasdrury Posted September 19, 2006 Report Share Posted September 19, 2006 I am having sky multiroom put in on Saturday - the guy on the phone assured me I didn't need a phone line in the room that hasnt got Sky already - only one box needs a phone. I don't beleive them - am I or him right? Chaz Quote Link to comment Share on other sites More sharing options...
Dave Posted September 19, 2006 Report Share Posted September 19, 2006 I have sky multi-room and one of my boxes was unplugged during some building work i was having done.. i started getting letters from sky saying that it should be plugged in and that they were going to charge me £80 a month because of this! Quote Link to comment Share on other sites More sharing options...
SamD Posted September 19, 2006 Report Share Posted September 19, 2006 I think that is indeed correct. You don't need a phone line at all really (on the main box), it is just that you wont be able to use some of the interactive services/get box updates as far as I know Quote Link to comment Share on other sites More sharing options...
chasdrury Posted September 19, 2006 Author Report Share Posted September 19, 2006 Looks like I'll be running a new cable through the house before Saturday then!!!! Cheers guys Chaz Quote Link to comment Share on other sites More sharing options...
Big_Dan Posted September 19, 2006 Report Share Posted September 19, 2006 You must have to have a phone line at both boxes - they "phone home" regularly. You can't withhold your number on the line either, as they want to check that the boxes are in the same place. Quote Link to comment Share on other sites More sharing options...
Calm Chris Posted September 19, 2006 Report Share Posted September 19, 2006 Are you sure? I thought the newer multi room product was a cascade of RG62 (co-ax) fed from the primary box. If so, it seem entirely logical (Mr Spock )that the primary box must have a telephone line for update, card monitoring, interactive service and that the primary box communicate both the channel signalling AND the telephone requirement via the co-ax to the other room services . You might also want to note the Sky+ has a 2 channel output and that you can have two TV's plugged in to 1 box and with a red eye receiver can have a true two channel service without the need for a 2nd box (rumour has it). If in doubt await the Sky installer and bribe with tea and bacon roll Quote Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted September 19, 2006 Report Share Posted September 19, 2006 [ QUOTE ] I have sky multi-room and one of my boxes was unplugged during some building work i was having done.. i started getting letters from sky saying that it should be plugged in and that they were going to charge me £80 a month because of this! [/ QUOTE ] Yup, we got exactly the same. It came to £87 in our case...and it went out by Direct Debit for over a year before I fecking noticed it. You do only need one box connected to the phone line though. As is said above, there is a connection between one box and the primary box. Our 14 year old daughter has a box in her room and we have the main one downstairs. Quote Link to comment Share on other sites More sharing options...
Dave Posted September 19, 2006 Report Share Posted September 19, 2006 anyone got their customer service number.. want to check my £80 bill has been corrected Quote Link to comment Share on other sites More sharing options...
chasdrury Posted September 19, 2006 Author Report Share Posted September 19, 2006 Ok Cool, cheers guys. So for Sky+ are there more than one cable from the dish? And then a cable from Sky+ to the multiroom box - or is there a cable from the dish to the multiroom box - I am trying to get all this sorted so that I can get holes and cable paths sorted out!!!! Chaz Quote Link to comment Share on other sites More sharing options...
SamD Posted September 19, 2006 Report Share Posted September 19, 2006 [ QUOTE ] anyone got their customer service number.. want to check my £80 bill has been corrected [/ QUOTE ] 08702 40 40 40 Quote Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted September 19, 2006 Report Share Posted September 19, 2006 Oh, and by the way...be careful if you're installing it in a childs room. When we first got it, 3 years ago, our daughter was 11 at the time and knew what our PIN was because her silly mother told her once when she wanted to watch a film. She then proceeded to order a Box Office movie - or should I say 8 of them. So we ended up with a Box Office bill of about £50 on top of the standard £56 or whatever it is for the full channels subscription. Not best pleased to say the least. Quote Link to comment Share on other sites More sharing options...
chasdrury Posted September 19, 2006 Author Report Share Posted September 19, 2006 [ QUOTE ] Oh, and by the way...be careful if you're installing it in a childs room. [/ QUOTE ] That shouldn't be a problem - I am the child!!! Doing it for my parents they don't like anything electrical or with cables! What cabling will be from the dish to the boxes and between the boxes? Chaz Quote Link to comment Share on other sites More sharing options...
Dave Posted September 19, 2006 Report Share Posted September 19, 2006 [ QUOTE ] [ QUOTE ] anyone got their customer service number.. want to check my £80 bill has been corrected [/ QUOTE ] 08702 40 40 40 [/ QUOTE ] Thanks! rocket on it's way Quote Link to comment Share on other sites More sharing options...
Dave Posted September 19, 2006 Report Share Posted September 19, 2006 Whoo!!. result! just got 3 months worth of £34 refunded (the difference between my subscription and the full amount due to not being connected) Quote Link to comment Share on other sites More sharing options...
pingpongpo Posted September 19, 2006 Report Share Posted September 19, 2006 You will have 1 cable coming from the dish for every 'channel' you have. ie. A Sky+ box will have 2 cables coming from the dish and a normal sky box would have 1. They want you to have a telephone connected so they can check the box is where it is supposed to be incase you sell it or give it to someone else. This especially applies to households with Sky+ Multiroom. It would be cheaper for 2 households to chip in for the 1 subscription and share the boxes. Quote Link to comment Share on other sites More sharing options...
EbonyA3 Posted September 19, 2006 Report Share Posted September 19, 2006 Hi I run a shop that is an official Sky ASA dealer,& the official line is that as part of the repeat card deal the 2nd box has to be permantly plugged into a active phone line for the duration of contract. Hope this helps Quote Link to comment Share on other sites More sharing options...
Big_Dan Posted September 19, 2006 Report Share Posted September 19, 2006 OK, Sky+ has 2 tuners which means it can decode 2 channels at the same time. This means that you can record 1 nad watch the other, or record both and watch something previously recorded. A standard dish has 1 available connection, whilst the sky+ LNB has 4, of which it uses 2. Multiroom is a separate digibox that can be a standard one or a Sky + (or HD.) This is connected directly to the dish and decodes its own stuff. All they do with the card is allow it to decode the same channels as your main box for the nominal fee. To stop you giving the box and the card to your mate / family / holiday home or whatever, the T&Cs say they must be both permenantly connected to the phone line. The coax (TV2) port on the back of the box simply shows what is on the screen of the main TV. Any coax connection between the 2 boxes must be for terrestrial / video signals. Quote Link to comment Share on other sites More sharing options...
Big_Dan Posted September 19, 2006 Report Share Posted September 19, 2006 grr, I started that reply 1/2 hour ago, had to do some work and was beaten to it. Never mind! Quote Link to comment Share on other sites More sharing options...
chasdrury Posted September 19, 2006 Author Report Share Posted September 19, 2006 Cool guys. Thanks for all the help, will get my telephone extended asap! Chaz Quote Link to comment Share on other sites More sharing options...
Sparky Posted September 19, 2006 Report Share Posted September 19, 2006 [ QUOTE ] Ok Cool, cheers guys. So for Sky+ are there more than one cable from the dish? And then a cable from Sky+ to the multiroom box - or is there a cable from the dish to the multiroom box - I am trying to get all this sorted so that I can get holes and cable paths sorted out!!!! Chaz [/ QUOTE ] It's two cables from the dish to box 1, then 1 cable from box 1 to box 2 from what I understand. I don't think there is a double-cable to the second box. Quote Link to comment Share on other sites More sharing options...
Dave Posted September 19, 2006 Report Share Posted September 19, 2006 [ QUOTE ] [ QUOTE ] Ok Cool, cheers guys. So for Sky+ are there more than one cable from the dish? And then a cable from Sky+ to the multiroom box - or is there a cable from the dish to the multiroom box - I am trying to get all this sorted so that I can get holes and cable paths sorted out!!!! Chaz [/ QUOTE ] It's two cables from the dish to box 1, then 1 cable from box 1 to box 2 from what I understand. I don't think there is a double-cable to the second box. [/ QUOTE ] Unless you have two sky+ boxes.. each would need two cables. one to watch, one to record. Quote Link to comment Share on other sites More sharing options...
chasdrury Posted September 19, 2006 Author Report Share Posted September 19, 2006 Cheers for all the help guys. On a slightly different note, we used to have Telewest cable upstairs so from outside the house there is a pice of coax from the telewest box into the loft where the Internet was - is this regular Coax? Could I use this to send a signal upstairs for my magic eye?? Cheers Chaz Quote Link to comment Share on other sites More sharing options...
Dave Posted September 19, 2006 Report Share Posted September 19, 2006 [ QUOTE ] Could I use this to send a signal upstairs for my magic eye?? [/ QUOTE ] What ever takes your fancy mate Quote Link to comment Share on other sites More sharing options...
chasdrury Posted September 19, 2006 Author Report Share Posted September 19, 2006 [ QUOTE ] [ QUOTE ] Could I use this to send a signal upstairs for my magic eye?? [/ QUOTE ] What ever takes your fancy mate [/ QUOTE ] I mean - for my sky thingy to control from upstairs!!! Quote Link to comment Share on other sites More sharing options...
Calm Chris Posted September 19, 2006 Report Share Posted September 19, 2006 Yes the cable NTL / Telewest is the same standard, so could be used. Screwfix sell the RG co-ax, as will most electrical wholesalers. Make sure it has the solid foam core rather than the hollow stuff that was used for analogue TV aerials. Sat cable I've got 3 x rolls of the stuff, where are you? Quote Link to comment Share on other sites More sharing options...
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