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Running in service?


Wallachie
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If an M3 CSL had it's running in service at 1400 miles, is that too late? confused.gif

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No, it's fine up to 1,800 - but no higher at all.

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Never heard of BMW rejecting a warranty claim or service b/c of this though.

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Fair enough...i have though.

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What I meant was, if the running in service is missed and your brakes fail, they will cover it, if the nav unit fails they will replace it, I was told that the only thing they may argue with is if your engine goes.

Lind have just replaced a gearbox on a 2004 M3 that missed the running in service, that was approved by BMW.

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What I meant was, if the running in service is missed and your brakes fail, they will cover it, if the nav unit fails they will replace it, I was told that the only thing they may argue with is if your engine goes.

Lind have just replaced a gearbox on a 2004 M3 that missed the running in service, that was approved by BMW.

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Ok, thanks for that.

However it's totally against my (professional) understanding of what the point of the warrany is. Essentially on an 'M' car if the 1,200 service is done after 1,800 miles the entire warranty is voided.

The only way any warranty job gets through on a car with a late service is on the basis of goodwill or a mistake by the dealer or BMW UK in paying for a job that they shoudn't have.

As we both know Guy, just buying a 'M' car with a late service or considering it, is just a bad idea full stop.

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What I meant was, if the running in service is missed and your brakes fail, they will cover it, if the nav unit fails they will replace it, I was told that the only thing they may argue with is if your engine goes.

Lind have just replaced a gearbox on a 2004 M3 that missed the running in service, that was approved by BMW.

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Ok, thanks for that.

However it's totally against my (professional) understanding of what the point of the warrany is. Essentially on an 'M' car if the 1,200 service is done after 1,800 miles the entire warranty is voided.

The only way any warranty job gets through on a car with a late service is on the basis of goodwill or a mistake by the dealer or BMW UK in paying for a job that they shoudn't have.

As we both know Guy, just buying a 'M' car with a late service or considering it, is just a bad idea full stop.

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I'd agree on that - the CSL pictured in the other thread here had it's first service done at 4000kms, that's more than double the allowed "limit" which is off-putting.

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[ QUOTE ]

[ QUOTE ]

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If an M3 CSL had it's running in service at 1400 miles, is that too late? confused.gif

[/ QUOTE ]

No, it's fine up to 1,800 - but no higher at all.

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Never heard of BMW rejecting a warranty claim or service b/c of this though.

[/ QUOTE ]

Fair enough...i have though.

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Really? What where the circumstances?

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As we both know Guy, just buying a 'M' car with a late service or considering it, is just a bad idea full stop.

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Absolutely. The problem is trying to move it on more than anything, I would not have even looked at a car without BMW warranty, once you have the car and everything is fine you wonder what all the fuss is about, but you can guaruntee the next buyer will want warranty too, doesn't matter how much you try and convince them the car is a peach, they are always going to want it.

In fact that reminds me, I better call and renew mine tomorrow, only got a couple of weeks left. Another grand, but got to be worth it just to help move it on again in the spring more than anything.

Actually, thinking about what you just said Gareth, I think that is one of the problems, half the people you speak to in the dealership don't actually realise how important that running in service is, like the guy who told me they would do everything, that obviously isn't the case, I could have bought a car on that advice, then what when I need a new clutch and gearbox and BMW refuse it?? Would he offer to pay?! confused.gif

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When I bought my CSL the sales chap specifically pointed out that the service had been done.

Warranty on that car was fairly invaluable also during my 3k miles:

Clutch/flywheel

Steering rack

Rear lamp housing

Side lamp housing

Sill plaques

Steering wheel

Gutter trims..........

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[ QUOTE ]

When I bought my CSL the sales chap specifically pointed out that the service had been done.

Warranty on that car was fairly invaluable also during my 3k miles:

Clutch/flywheel

Steering rack

Rear lamp housing

Side lamp housing

Sill plaques

Steering wheel

Gutter trims..........

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It's a wonder BMW made any money on the CSL wink.gif

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[ QUOTE ]

[ QUOTE ]

[ QUOTE ]

[ QUOTE ]

[ QUOTE ]

If an M3 CSL had it's running in service at 1400 miles, is that too late? confused.gif

[/ QUOTE ]

No, it's fine up to 1,800 - but no higher at all.

[/ QUOTE ]

Never heard of BMW rejecting a warranty claim or service b/c of this though.

[/ QUOTE ]

Fair enough...i have though.

[/ QUOTE ]

Really? What where the circumstances?

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Had a client selling a CSL (and it's running in service was done at 2,006 miles smashfreakB.gif) and when the engine let go (on the way to a track day, not on the track) they refused the total claim for a £12k new engine because of the warranty being invalidated. He ended up - with my help- getting a contribution from the BMW dealer and BMW UK but he was still out of pocket by many thousands of pounds frown.gif

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[ QUOTE ]

When I bought my CSL the sales chap specifically pointed out that the service had been done.

Warranty on that car was fairly invaluable also during my 3k miles:

Clutch/flywheel

Steering rack

Rear lamp housing

Side lamp housing

Sill plaques

Steering wheel

Gutter trims..........

[/ QUOTE ]

Glass's guide now specifically mentions the importance of the 1,200 service for valuation purposes by the way.

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[ QUOTE ]

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As we both know Guy, just buying a 'M' car with a late service or considering it, is just a bad idea full stop.

[/ QUOTE ]

Absolutely. The problem is trying to move it on more than anything, I would not have even looked at a car without BMW warranty, once you have the car and everything is fine you wonder what all the fuss is about, but you can guaruntee the next buyer will want warranty too, doesn't matter how much you try and convince them the car is a peach, they are always going to want it.

In fact that reminds me, I better call and renew mine tomorrow, only got a couple of weeks left. Another grand, but got to be worth it just to help move it on again in the spring more than anything.

Actually, thinking about what you just said Gareth, I think that is one of the problems, half the people you speak to in the dealership don't actually realise how important that running in service is, like the guy who told me they would do everything, that obviously isn't the case, I could have bought a car on that advice, then what when I need a new clutch and gearbox and BMW refuse it?? Would he offer to pay?! confused.gif

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Guy,

Here's a funny story for you...

A BMW dealership I know very well had their Sales Manager running round in a '55 plate fully loaded M3 Coupe at the end of last year and he "forgot" ( fekr.gif) to have the 1,200 service done until 2,200 miles !!! When they realised this the car that was for sale at £39,995 suddenly became worth subtantially less as the BMW warranty was voided but they could put on an aftermarket one that, on paper, matched the BMW warranty.

They ended up trading the M3 out into the trade for alot less than what the car owed them.

Fast forward to last month and I'm told my BMW dealer contact (who had the numpty Sales Manager - since left...)that he had a call from another BMW dealer who has taken the same car in as a part exchange and only realised after the event that the service was done late and they can't retail the car with a BMW AUC warranty. Also the same car is worth some £5k less than they stood it in for.....

How stupid and sick do they look/feel now??? Flush.gif

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[ QUOTE ]

[ QUOTE ]

[ QUOTE ]

As we both know Guy, just buying a 'M' car with a late service or considering it, is just a bad idea full stop.

[/ QUOTE ]

Absolutely. The problem is trying to move it on more than anything, I would not have even looked at a car without BMW warranty, once you have the car and everything is fine you wonder what all the fuss is about, but you can guaruntee the next buyer will want warranty too, doesn't matter how much you try and convince them the car is a peach, they are always going to want it.

In fact that reminds me, I better call and renew mine tomorrow, only got a couple of weeks left. Another grand, but got to be worth it just to help move it on again in the spring more than anything.

Actually, thinking about what you just said Gareth, I think that is one of the problems, half the people you speak to in the dealership don't actually realise how important that running in service is, like the guy who told me they would do everything, that obviously isn't the case, I could have bought a car on that advice, then what when I need a new clutch and gearbox and BMW refuse it?? Would he offer to pay?! confused.gif

[/ QUOTE ]

Guy,

Here's a funny story for you...

A BMW dealership I know very well had their Sales Manager running round in a '55 plate fully loaded M3 Coupe at the end of last year and he "forgot" ( fekr.gif) to have the 1,200 service done until 2,200 miles !!! When they realised this the car that was for sale at £39,995 suddenly became worth subtantially less as the BMW warranty was voided but they could put on an aftermarket one that, on paper, matched the BMW warranty.

They ended up trading the M3 out into the trade for alot less than what the car owed them.

Fast forward to last month and I'm told my BMW dealer contact (who had the numpty Sales Manager - since left...)that he had a call from another BMW dealer who has taken the same car in as a part exchange and only realised after the event that the service was done late and they can't retail the car with a BMW AUC warranty. Also the same car is worth some £5k less than they stood it in for.....

How stupid and sick do they look/feel now??? Flush.gif

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grin.gif That'll learn'em!! as they say round here!

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