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Serious Home Incident - Help Needed (with Pics)


UBM
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can anyone tell us what we are entitled to?

We called the building company (house is 6.5 years old, we have 10 years NHBC) who promptly dispatched an independent assessor etc. They are going to replace the porch (FOC) and there are several others on the estate looking dodgy.

Anyway, we were lucky as we usually park our pushchair (baba inside) on the porch on a nice day like today.

It has damaged the garden, dented the front door in several places, etc....

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Anyway, we were lucky as we usually park our pushchair (baba inside) on the porch on a nice day like today.

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blush.gif Sorry, UBM, when I commented I hadn't seen all the pics showing the extent of the damage. Hadn't really though about the consequences - glad, very glad, to see no one was hurt 169144-ok.gif

Baba? Well if you're going to keep an elephant in your porch, these things will always be a possibility grin.giftongue.gif

Good luck getting it sorted - make sure you have a shout at someone. The last porch we had was 90 years old and that was still going strong - someone's clearly made a booboo somewhere...

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Oh my God! That could have been lethal! I'd be screaming blue, bloody murder at the builders. Threatening lawyers, papers, the lot!

They should fix everything that was damaged by the porch falling off. And then you want further compensation for the distress caused to your family. Lay it on thick!

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I'll disclose the builders following resolution of our case. 169144-ok.gif

I'm still a bit shaky TBH - thinking what might have happened.

We have written a letter asking for things to be put right and a bit more (if you know what I mean).

Well cheesed off TBH. We have sought legal help - they just said put everything in writing.

Not sure whether to inform the local press.... coffee.gif

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Yes, great minds Sam!

They have pulled out all the stops so far. Visit from their agent within 3 hours and the original sub-contractor shortly afterwards.

It;s all the damage to the garden and stuff - not repairable.

Mrs UBMs nerves are shot.... frown.gif

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It;s all the damage to the garden and stuff - not repairable.

Mrs UBMs nerves are shot.... frown.gif

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Everything is repairable. They ought to pay for a gardener to sort it out IMHO. And as for Mrs UBMs nerves, I am sure some financial contribution will help, that and a bit of time 169144-ok.gif

Just thank your lucky stars that it is only material damage, someone was obviously watching over you and yours today

169144-ok.gif

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[ QUOTE ]

[ QUOTE ]

It;s all the damage to the garden and stuff - not repairable.

Mrs UBMs nerves are shot.... frown.gif

[/ QUOTE ]

Just thank your lucky stars that it is only material damage, someone was obviously watching over you and yours today

169144-ok.gif

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Agreed,At least you've still got a roof over your head 169144-ok.gif

(no pun intended tongue.gif)

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That is awful, glad no one got hurt.

Could be wrong but I'm not sure if NHBC would cover that. They seem to get involved in major structural stuff like half the house falling down. They may deem a porch like that as an add on and not covered by the 10 year warranty. Had to use them once for a dispute over drainage and they were fecking spineless and useless. 3 months later they named the builders of our house as Housebuilder of the year.

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Cripes!

Firstly, I would warn any of your freindly neighbours that may have a similarly badly erected porch!

Secondly, I would give a large heavy hanging basket to the gits at no 42 as a 'fresh start' gesture!!! 169144-ok.gif

Quite recently there was a newly built block of luxury flats with steel balconies that collapsed. I can't quite believe that structures like these aren't tied in and purely rely on fasteners alone!

Anyway, glad no-one was hurt! 169144-ok.gif

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