Pincher Posted April 12, 2007 Report Share Posted April 12, 2007 Trying to repair my nephew's laptop which won't boot up as it's suffering from an lsass.exe 'issue' (I suspect he's got a virus from downloading too much pron ) So, I have a boot disk and have changed to boot order so it's disk first - that bit works OK. It seems to have done some stuff and has asked me for the Admin password, which I have put in. It then just goes to a c:\windows prompt - if I put in 'help' I get a load of commands but don't know which one to put in, so that I can restore/recover. Any ideas? Link to comment Share on other sites More sharing options...
shark_90 Posted April 12, 2007 Report Share Posted April 12, 2007 That sounds like Windows Recovery Console, that's not going to really help you mate. Try booting into Windows in safe mode and running a virus check, or it's going to be a reinstall Link to comment Share on other sites More sharing options...
Pincher Posted April 12, 2007 Author Report Share Posted April 12, 2007 Yep - think it may well be RC - tried booting in safe mode, but it won't Link to comment Share on other sites More sharing options...
shark_90 Posted April 12, 2007 Report Share Posted April 12, 2007 It's gonna be a rebuild mate. Does he have any data on there that he wants to keep? Link to comment Share on other sites More sharing options...
Pincher Posted April 12, 2007 Author Report Share Posted April 12, 2007 Err, pretty much everything on there he needs/wants to keep Tried booting again and I get [ QUOTE ] System error: Lsass.exe When trying to update a password the return status indicates that the value provided as the current password is not correct. [/ QUOTE ] No other options? Link to comment Share on other sites More sharing options...
SamD Posted April 12, 2007 Report Share Posted April 12, 2007 Take a look at this Link to comment Share on other sites More sharing options...
shark_90 Posted April 12, 2007 Report Share Posted April 12, 2007 I'd do that perhaps to get it up and running and get the data off (well actually I'd use something like BartPE), but I'd always do a rebuild immediately afterwards anyway. Worth a try though Link to comment Share on other sites More sharing options...
Pincher Posted April 12, 2007 Author Report Share Posted April 12, 2007 Numbnuts here - I've done steps 1 to 6 in Part One but it still won't boot in Safe Mode. Have I buggered it? Link to comment Share on other sites More sharing options...
Mac Posted April 12, 2007 Report Share Posted April 12, 2007 Pincher - if the data is valuable and you don't have a backup I'd stop fecking with it right now Get the data back first. Simplest way of achieving that is either installing windows to another partition on the same machine or moving the drive to another machine first. I have an external USB2 cage for SATA/IDE drives in my desk purely for stuff like this. If you get your data back, all of a sudden the OS build doesn't seem that important Link to comment Share on other sites More sharing options...
Pincher Posted April 12, 2007 Author Report Share Posted April 12, 2007 [ QUOTE ] I'd stop fecking with it right now [/ QUOTE ] I know, I know!! Link to comment Share on other sites More sharing options...
bazza_g Posted April 12, 2007 Report Share Posted April 12, 2007 [ QUOTE ] Pincher - if the data is valuable and you don't have a backup I'd stop fecking with it right now [/ QUOTE ] Mac - the voice of reason Link to comment Share on other sites More sharing options...
Mac Posted April 12, 2007 Report Share Posted April 12, 2007 I'm in the City early next week - if it's valuable stuff grab the drive, pack it well, and give it to me... I'll see if I can get the stuff off for you Link to comment Share on other sites More sharing options...
Pincher Posted April 12, 2007 Author Report Share Posted April 12, 2007 [ QUOTE ] [ QUOTE ] Pincher - if the data is valuable and you don't have a backup I'd stop fecking with it right now [/ QUOTE ] Mac - the voice of reason [/ QUOTE ] He should be the new host of Catchphrase = 'Say what you see!' Link to comment Share on other sites More sharing options...
Pincher Posted April 12, 2007 Author Report Share Posted April 12, 2007 Managed to get it going again! (I missed out a crucial point of No.5 in Part One All I need now is an activation code Link to comment Share on other sites More sharing options...
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