badgera Posted November 26, 2006 Report Share Posted November 26, 2006 Well following my "It's arrived" post today was supposed to be a full day of new car joy. I've just go to that point that I can fully work the MMI and have the car loaded with CD's and all my preferences set. The weather has been nice here today so I picked up my parents first thing to drive out into the peak district for breakfast. On the way home I was cruising up a nice smooth flowing road, 60 mph, I flicked the car into tip-tronic, pull the + lever to move it into 7th (Multi-tronic) gave a little pressure on the accelerator to ride the torque and then bang, the rev whent around to the red line and then 1-7 in the DIS all became Red squares. I coasted into a layby, turned off, started again and still the same, no drive, lever would go into everything but "S", but no sound of anything from the gearbox. Bugger!! 90 minutes later Audi Assist sent an RAC van - "Nothing I can do mate". Which is what I told them. Another hour later a recovery truck arrives and takes my car back to Peter Gilder Audi in Sheffield. Sales guy comes out to accept the car, he steers as myself and the recovery driver push and parks it in a space. He then gets out without putting the handbrake on, just using P. Of course the gearbox is dead so the car just rolls forward into one of the used cars, scratching my 82 mile old bumper. Welcome to Audi ownership. I think a call to Audi UK might be in order tomorrow to make sure I get a decent car and some prompt attention. Link to comment Share on other sites More sharing options...
danksy Posted November 26, 2006 Report Share Posted November 26, 2006 Thats bad news mate You must have got a friday car? Hope you get things sorted mate Link to comment Share on other sites More sharing options...
lottiefox Posted November 26, 2006 Report Share Posted November 26, 2006 That is extremely bad news on a brand new car.... Hope you get it sorted really soon, push for something suitably exciting as a courtesy car and keep us posted. Link to comment Share on other sites More sharing options...
cruiser647 Posted November 26, 2006 Report Share Posted November 26, 2006 Bad news mate. Not a nice welcome to Audi motoring. Hopefully, it can only get better. Sounds like a new box is needed. (already......) Link to comment Share on other sites More sharing options...
badgera Posted November 26, 2006 Author Report Share Posted November 26, 2006 Cheers guys, I'm hoping it's not a Friday Car too. I was so excited yesterday, now, well lets says it's taken the shine off it. Anybody got any good Audi UK contacts? Link to comment Share on other sites More sharing options...
UBM Posted November 26, 2006 Report Share Posted November 26, 2006 Feck me - that is outrageous! Hope it all gets sorted. Link to comment Share on other sites More sharing options...
shark_90 Posted November 26, 2006 Report Share Posted November 26, 2006 [ QUOTE ] Cheers guys, I'm hoping it's not a Friday Car too. I was so excited yesterday, now, well lets says it's taken the shine off it. Anybody got any good Audi UK contacts? [/ QUOTE ] I believe that Tom Peterkin is high up in customer services - tom.peterkin at audi.co.uk Hope you get something sorted mate, this is terrible. And I can't believe the stupidity of that sales guy I'd be rejecting and asking for a new car... Link to comment Share on other sites More sharing options...
badgera Posted November 26, 2006 Author Report Share Posted November 26, 2006 Trouble with rejecting is the waiting for a new car fo another 3 months. Since it happenend so quickly and totally I'm happy that it's just a duff part. It's how they deal with the rest of the process that's important now. Link to comment Share on other sites More sharing options...
danksy Posted November 26, 2006 Report Share Posted November 26, 2006 I would reject but insist on a decent runaround (A6 3.0TDI) in the meantime Link to comment Share on other sites More sharing options...
badgera Posted November 27, 2006 Author Report Share Posted November 27, 2006 Update: Audi A4 2.0TDI Avant delivered today, went straight down to the dealer as they needed my driving licence to order the parts. The gearbox control unit has gone and is a "security order" part so they need ID. I assume the have to code one with my cars identity so have to be sure about things. Trouble is that means it's 7-10 working days before the part arrives, then it's got to be fitted and the bumper sorted. Spoke to Audi UK, they are going to try for an A6, but it's going to be luck of the draw. Link to comment Share on other sites More sharing options...
cruiser647 Posted November 27, 2006 Report Share Posted November 27, 2006 [ QUOTE ] Spoke to Audi UK, they are going to try for an A6, but it's going to be luck of the draw. [/ QUOTE ] Tell them that you would willingly 'suffer' in an S6 - so you can advertise the car for them - seeing as they are not selling well............ Link to comment Share on other sites More sharing options...
SamD Posted November 27, 2006 Report Share Posted November 27, 2006 The difficulty is making sure that you get a car that you are happy to drive in the interim, but not one that makes getting your car back an anti-climax Link to comment Share on other sites More sharing options...
cruiser647 Posted November 27, 2006 Report Share Posted November 27, 2006 Very true..........but then again, you know full well you won't get an S6, so might as well milk it and enjoy it. Link to comment Share on other sites More sharing options...
badgera Posted November 27, 2006 Author Report Share Posted November 27, 2006 Hmmm an S6 - touble is I do plenty of miles, not sure the 2000cc and over milage rate will be enough to run an S6 on. The dealer did have an S3, S8, RS4 and new TT in. Anyone of those would do. Link to comment Share on other sites More sharing options...
Golfer Posted November 27, 2006 Report Share Posted November 27, 2006 [ QUOTE ] Hmmm an S6 - touble is I do plenty of miles, not sure the 2000cc and over milage rate will be enough to run an S6 on. The dealer did have an S3, S8, RS4 and new TT in. Anyone of those would do. [/ QUOTE ] I just handed a S6 back after two days use , it averaged 22MPG so not too bad. Link to comment Share on other sites More sharing options...
badgera Posted December 7, 2006 Author Report Share Posted December 7, 2006 Latest Update: Gearbox control unit arrived yesterday and was fitted, gearbox unable to maintain hydraulic pressure so seals changed. - Control until blew again Upshot a new gearbox is on order from the factory - not ETA given yet but got to be another 2 week wait. I assume that to change the box is an engine out job? Link to comment Share on other sites More sharing options...
Merlot Posted December 7, 2006 Report Share Posted December 7, 2006 New car time? Link to comment Share on other sites More sharing options...
Golfer Posted December 7, 2006 Report Share Posted December 7, 2006 [ QUOTE ] New car time? [/ QUOTE ] Yep sorry Audi "back-Heel it" Link to comment Share on other sites More sharing options...
Nelson_R32 Posted December 7, 2006 Report Share Posted December 7, 2006 Very sorry to hear of your troubles Andrew. I'm sure your car will be fine after its fixed. But if my car had done 82 miles and needed a bumper respray, new gearbox and then to top it off a 3 week wait to get it repaired. I would definately reject it! Reject the car and when its repaired make sure your able to run around in it until your new one arrives. Then you can order AMi as a factory option next time! Link to comment Share on other sites More sharing options...
garcon magnifique Posted December 7, 2006 Report Share Posted December 7, 2006 BUY A SUBARU!!!!!!! Honestly, bad luck mate. Hope Audi sort things out as they should. Link to comment Share on other sites More sharing options...
barrymung Posted December 8, 2006 Report Share Posted December 8, 2006 Why on earth would anyone do something silly like that? Link to comment Share on other sites More sharing options...
Golfer Posted December 8, 2006 Report Share Posted December 8, 2006 [ QUOTE ] Why on earth would anyone do something silly like that? [/ QUOTE ] Agreed. Link to comment Share on other sites More sharing options...
garcon magnifique Posted December 8, 2006 Report Share Posted December 8, 2006 [ QUOTE ] Why on earth would anyone do something silly like that? [/ QUOTE ] No idea. <font color="#666666"> (but they do tend to be a bit more reliable... ) </font> Link to comment Share on other sites More sharing options...
Johna1 Posted December 10, 2006 Report Share Posted December 10, 2006 Whats AMI? some sort of new media thing? I read somwhere about playing mp3s from CD on the A6. My 06 reg A6 does and the button on that says Nav/Tv Sorry to hear about your problems. I heard a 2.7 TDI V6 at a dealer not long ago and it didnt sound bad for a diesel Link to comment Share on other sites More sharing options...
craigyb Posted December 11, 2006 Report Share Posted December 11, 2006 [ QUOTE ] Whats AMI? some sort of new media thing? [/ QUOTE ] Audi Music Interface A new Ipod connector for MMI cars and mp3's for the cd changer, basically a rebadged Dension gateway 500 without the USB and aux interfaces. Link to comment Share on other sites More sharing options...
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