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Any experience of Amersham Audi?


zip
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My car is booked in for service on Friday, and after all these bad experiences documented here lately, I am getting nervous.

Yes - I know - cheaper at an independent, but I am a stickler for "full Audi service History" so has to be done regardless. I will do any work they flag up myself anyway...

Any experience? My other local option is Watford, or Hatfield at more of a stretch.

Zip

2002 S8 FE

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Yep, just parts for me. Couldn't comment on their service or workshop. They supplied the wrong size part to me, but that is comment on their stock control only. Their customer service was friendly and polite enough though.

There's a specialist in Iver, down the road from Fontains called Autopool that I rely on for work, he knows his stuff - might be worth trying him?

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Their customer service has been great so far.... and they haven't even got my car yet!

Will report back after tomorrow.

Autopool have done some work for me, and I will definitely use them again - Phil knows his stuff. As I said, I am willing to pay the premium for the main dealer stamp in the book...more fool me.

Zip

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...car picked up punctually, and phone call with report early afternoon.

Been told both front CV boots are perished and "about to split".......£456.01

handbrake not working, and needs stripping... Rear offside caliper handbrake lever siezed, new caliper needed...£319.55

Ian....how much for a caliper.....?

All in all, good honest job, all be it at Audi rates, with what appears to be sound advice.

Zip

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£450 is a bit steep for CV boots IMHO

When they say Hand brake siezed it is proly just the caliper just replaced mine from A8parts.

I had one cv boot changed at Audi, Part cost £23 and a hour @ £60 plus vat. Also been quoted £315 to do my rear caliper so that's about right,

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Yeah but Zip says £450 for just the boots as I understand it. In the scheme of things a CV boot is a CV boot & its a case of undo the hub bolt, remove the 6 torx bolts the other end turn the steering and manipulate the shaft out. Cut the old boot off use a CV boot tool to put the new one on repack with grease, put new clips on and put it back on.

As for the rear caliper they are some silly price IIRC and look similar (in part number as well) to some A6 models which are being sold cheaper together with Audi's just under a tonne /hour labour rate I think thats traditional stealership money grabbing.

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