I ordered an A3 convertible in june last year and I'm still waiting for it! I was given dates for september, october, november and two dates in dec. However in dec they told me it would be March 1st. I emailed them yesterday to find that my car isn't even in this country! Their customer service is non existant and I haven't even got an apology never mind anything in compensation. They did offer a courtesy car but had to insure it myself and my insurance company wouldn't do this so it was an empty gesture and they knew this. Had I known all this I would have cancelled but they drip feed you false lies and promisesbut never deliver
Avoid. If I were you I'd cancell and go with a company that has their act together and gives a damn
