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What brand oil is your dealer using?


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Every time I have a service the dealer is using a different brand oil, obviously the same grade though.

First I had Castrol, then it was Shell and this time it's Total. If I had to guess a price for the above brands I would put Castrol top, then Shell and then Total. If i'm guessing correctly then I assume it is all about cost cutting rather than sourcing the best quality oil perhaps? I there isn't always a direct link between oil price and quality but it does make me wonder!

Is it just the grade of oil which makes it longlife or does it contain a certain ingredient / detergent in addition? If I remember correctly, Castrol actually brand their oil as longlife but what about these others VW use?

What oil did your dealer use?

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My dealer uses Shell. I had expected Castrol but done some research and the Shell oil they used met the same standards and was branded as longlife.

From what I understand now, is that most oil manufacturers now have longlife oils meeting the VAG specs.

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My local Audi dealer used Quantum Synta when they serviced my Dad's 5 yr old 1.2 Polo and gave me what was left in the bottle. Surprised me because it only cost £68 for the service including MOT +++

I guess periodically VW put out the supply to tender and the best price while meeting the specs will win

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I would have thought they'd use Quantum as that's VW's own oil.

Nope, not for servicing. They'll buy whatever comes into them at the best price for 50 gallon drums. As long as they get the right grades, it's a simple business decision.

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Don't trust the drum! It could be anything that they are throwing into your pride and joy. I now do my own (as its out of waranty) and make sure its Castrol!

The last time I took the car in for an oil change they stuck a long hose down the dipstick pipe and sucked it out. In my mind this leaves a lot of muck in the sump that should really come out.

I timed my last oil change and im no expert mechanic and I did it in 40 minutes. This includes 10 minutes to clean up.

In comparison to other cars I have worked on the Golf is very easy to work on. Take off the plastic cover underneath, undo the drain plug. While this is draining push up the oil filter drain nipple and let this drain. Now unscrew the oil filter. Insert new filter screw back on and then put in the drain plug both to specified torque settings. Cover back on, job done. There is even a guide with pictures on how to do it available.

Do it yourself and give yourself piece of mind!

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The last time I took the car in for an oil change they stuck a long hose down the dipstick pipe and sucked it out. In my mind this leaves a lot of muck in the sump that should really come out.

What?!

And why does it have to be Castrol? As mentioned in this thread, Quantum is VW's own oil.

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Is it just the grade of oil which makes it longlife or does it contain a certain ingredient / detergent in addition? If I remember correctly, Castrol actually brand their oil as longlife but what about these others VW use?

It is all in the additives, the grade numbers just show how thick the oil is at certain temperatures.

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So can anyone tell me the difference in oil grade between the standard time & distance service oil and the longlife?

I believe they are both fully synthetic, I assume the grade is different?

When I was phoning around for service prices, one VW service centre told me that they use loglife oil now even on cars which come in for time & distance services. I couldn't believe this and had to double check with them. I didn't use this dealer as it was a little out of the way but it got me thinking. :confused:

Although I have time & distance service schedule, I always upgrade to longlife oil for added protection.

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If that's the case then I'd like to know what additives are in the Total oil which has been put in my car. As far as I can see, Total only offer one type of oil at this grade.

I'm beginning to think what started out as two different oils which Castrol and Quantum offered for the Time & Distance and Longlife service schedule has now become any old shite with the correct grade on the tin that the dealer can buy cheaply.

More transparency is needed - especially as I pay more for 'Longlife' oil on my Time & Distance service! :confused:

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Time/Distance is usually Quantum Synta 10w/40.

The Quantum Longlife III I have in the garage is 5w/30 IIRC.

OK, thanks Shark. I'm guessing the 10w 40 is Semi synthetic perhaps?

So Longlife is a different grade as well as possibly additives contained in the oil. That would make sense although I am surprised that VW would put semi synthetic oil in a turbo charged engine these days.

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  • 2 weeks later...

Comma is owned by Esso (Exxon Mobil) so the Halfords should be good stuff, albeit rather expensive for an 'own brand'.

The Quantum oil is probably made by Castrol as stated above, I also notice that the own-brand GM oil the Vauxhall dealer sells is packaged in the same design and colours of moulded bottle and the label looks like it was just adjusted to suit the maker.

Now I buy this Vauxhall oil on special offer. They do a deal for trade/taxi where 4 x 5 litre bottles are very cheap. The 5w30 Long Life Full synthetic retails at £36 but you can get four bottles for £56 which is only £14 a bottle. The 4 bottles come sealed in a cardboard box and when I opened the box, one bottle was not labeled GM oil, it was labeled Delphi oil and met VW504.00 and VW507.00, ACEA A3 B3 B4, API SL/CF and various BMW long life. This begs the question as to whether this £14 oil is 507.00 in which case it is an outstanding price.

I presume the labels were changed on the production line but the oil is the same. There is also a date and serial number printed in dot matrix on the plastic and these suggest that is true.

The GM oil says Made in the EU, the Delphi oil says Made in Belgium.

Where does the Quantum oil say it was made? Does anyone have a barcode with which we can decipher the origin code?

Castrol has a lubricants facility in Belgium!

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