Waylander Posted January 4, 2011 Report Share Posted January 4, 2011 As mentioned elsewhere wife's civic declared write-off by insurance but they have not yet been in touch with an offer. y-plate Civic 1.6 VTEC Exec Auto (leather/aircon etc); 90k on clock; good condition (well it was!) Could someone please tell me what the guide price is pending discussion with Insurance? On Parkers I have seen similar age/mileage for £2.5k If they offer less can I request them to just repait it if they won't up the price? (3rd party at fault - confirmed; some front end damage) on the basis that I can't get a like for like replacement with what the offer? Appreciate some help pn how this all works as it has been a long while! Link to comment Share on other sites More sharing options...
m4ttm4son Posted January 4, 2011 Report Share Posted January 4, 2011 Someone smacked my Polo while it was parked in September last year so feel your pain. I checked on Autotrader to get comparables and when the insurance finally called ( it took a week or two) I was armed and ready for them. Managed to get a good price in the end. Thanks to Booster again for his help - It was first time round for me. Link to comment Share on other sites More sharing options...
Waylander Posted January 4, 2011 Author Report Share Posted January 4, 2011 Thanks So did you have to post/email in details of the cars for proof or simply argue the toss over the phone? Link to comment Share on other sites More sharing options...
Booster Posted January 4, 2011 Report Share Posted January 4, 2011 It books at £1725 trade and £2950 retail. Their offer will be very much dependent on who you are insured with. Some companies are being extremely tight these days! If they have written it off, you can't request that they repair it as the reason that they have written it off is because after assessment, they have decided it would cost more to repair than it is worth. Link to comment Share on other sites More sharing options...
m4ttm4son Posted January 4, 2011 Report Share Posted January 4, 2011 ThanksSo did you have to post/email in details of the cars for proof or simply argue the toss over the phone? I blagged it over the phone, but we agreed on a figure and they sent me a cheque straight away. If you can't agree a figure with them, they will ask that you send over details for further discussions. It may have been more difficult with another insurer, I'm with More Than, FWIW. Link to comment Share on other sites More sharing options...
Waylander Posted January 4, 2011 Author Report Share Posted January 4, 2011 It books at £1725 trade and £2950 retail. Their offer will be very much dependent on who you are insured with. Some companies are being extremely tight these days! If they have written it off, you can't request that they repair it as the reason that they have written it off is because after assessment, they have decided it would cost more to repair than it is worth. Thanks. It is with Admiral. What I was getting at was if (say) they give me a £1725 valuation and it costs £2k to repair and I want £2.5k for it then it might fall into repair/write-off grey area type thing. She wants a newer car anyway! Link to comment Share on other sites More sharing options...
Calm Chris Posted January 4, 2011 Report Share Posted January 4, 2011 What you want is not of any interest to them. Take £2k and go find another car. They love to haggle, and you will find that after 3 months (with mucho effort you supplying "supporting" evidence) they might lift the offer 10% more. So say they offer £1800 1st go, you refuse that and via call haggle (mint con, just had service, full mot, new tyre etc) they up it to £2000. If you then refuse the £2000 you will have to supply supporting evidence (letter from garage, advert examples, CAP auction prices, Parkers etc). They mull over this (for months) and then offer (maybe) 10% more. Ask yourself if it's worth the grief ? I believe there's a Ombudsman service for appeals, but that will take the settlement time in to Autumn 2011 Link to comment Share on other sites More sharing options...
Waylander Posted January 4, 2011 Author Report Share Posted January 4, 2011 I was told we get to keep the courtesy car until we get the cheque so we would not be unduly inconvenienced tbh. Unless the Claim Handling woman was BS'ing me about that bit? Link to comment Share on other sites More sharing options...
Booster Posted January 4, 2011 Report Share Posted January 4, 2011 Very unusual mate!! Once its decided its a write off, they usually want the car back! Unless they are charging the other party's insurance firm a fortune for it!! Link to comment Share on other sites More sharing options...
Waylander Posted January 4, 2011 Author Report Share Posted January 4, 2011 We were rung Xmas Eve to be told it was written off (by a 3rd party company used by Admiral). She asked if we wanted her/them to process the cheque or Admiral themselves - if them it would take longer but we wouldn't have to pay excess (to reclaim later). If Admiral cheque would come very quick but reverse re XS. Said I wanted latter and she said she would let Admiral know and they would contact us about it but as it was already late morning (10-11ish) and they (Admiral) were closing at noon it might be after Xmas weekend. As she had just told me re write-off I was concerned about wife being without the car over this period so asked re the loaner and was told as above. Still not had the call yet from Admiral to discuss value. The loaner was given to us by the Claim Handlers themselves (Albany?) Link to comment Share on other sites More sharing options...
lesK Posted January 4, 2011 Report Share Posted January 4, 2011 When I wrote off my Mondeo, I based all the info for the claim on prices in autotrader locally. When they rang up we just haggled from there. I ended up getting slightly more than book price plus £50 for my towbar and £25 for my bike rack, which were on the back, but both wrecked by the accident. Link to comment Share on other sites More sharing options...
DHA Posted January 4, 2011 Report Share Posted January 4, 2011 Am about to go through this myself. Although not a write off...... I have GAP insurance, thank f*ck, with BMW and they said not to accept Admiral's offer as they would be negotitating the settlement price. Link to comment Share on other sites More sharing options...
m4ttm4son Posted January 4, 2011 Report Share Posted January 4, 2011 Am about to go through this myself. Although not a write off......I have GAP insurance, thank f*ck, with BMW and they said not to accept Admiral's offer as they would be negotitating the settlement price. With the GAP insurance, that means you get your full cost price back? So you could, in effect go and re-order a new one to the same spec? Link to comment Share on other sites More sharing options...
Cuprabob Posted January 4, 2011 Report Share Posted January 4, 2011 With the GAP insurance, that means you get your full cost price back? So you could, in effect go and re-order a new one to the same spec? Yes, if it's back to invoice which it probably is. Some GAP insurance only covers upto the outstanding finance value, if it's higher than market value. Link to comment Share on other sites More sharing options...
Booster Posted January 4, 2011 Report Share Posted January 4, 2011 The reason that BMW negotiate on your behalf is that they only put their hands in their pockets for the difference between what you get from the insurer and what the invoice price was. Hence, the more they can get from your insurer the less they pay. Link to comment Share on other sites More sharing options...
Waylander Posted January 4, 2011 Author Report Share Posted January 4, 2011 Thanks guys. Will await "the call" but in the meantime will have some Autotrader entries to hand as ammo for the "discussion" and see how it goes. Link to comment Share on other sites More sharing options...
DHA Posted January 5, 2011 Report Share Posted January 5, 2011 Yes my GAP is return to the invoice price, BMW will of course want to pay out as little as possible. I won't be ordering what I had before. Link to comment Share on other sites More sharing options...
Calm Chris Posted January 5, 2011 Report Share Posted January 5, 2011 Yes my GAP is return to the invoice price, BMW will of course want to pay out as little as possible. I won't be ordering what I had before. So (with optimistic head on) say your invoice was £35k, and the car is 1 year old worth £28k you should end up in a decent situation since you have made a (so called) profit of £7k against the true value of the car if yours sold it. I know is grasping at straws, but won't that soften the cushion regarding the premium rise for the next few years ? Any chance the insurance Co's would accept a no fault claim, since the lost wasn't a key in ignition type theft- or am I being naive ? Link to comment Share on other sites More sharing options...
DHA Posted January 5, 2011 Report Share Posted January 5, 2011 Car was 6 months old. I put in a decent deposit of x, car is worth y. The difference between the invoice price and what the outstanding finance is will hopefully see me get my deposit back on the car. So not really any so called profit. At best I can "make" £2000 out of this but I'd rather not be here. Link to comment Share on other sites More sharing options...
scooby_simon Posted January 5, 2011 Report Share Posted January 5, 2011 Simple answer is to negotiate and negotiate some more.... When the scooby got squished, I spent a lot of time doing market research and had documented evidence of what the current market was; I had adverts ready,and when I get the stupid offer I already knew it was for a standard STi and not a WR1; after some discussions the "muppet on the phone" understood that it was not a STi and was a WR1; even then I got a silly revised offer. After this I simply told the guy to "go and secure a replacement car at similar milage and similar condition". he then went off to "consult with my manager". Couple of days later they came back with a sensible offer with the comment "these cars attract a considerable premium".... No ****..... When the Leon got nicked; they came back with a sensible offer right off - Guy astounded me; "I've checked the loacl dealers; 3 within 50 miles looking for similar spec cars of similar age and here is your offer".... Offer was essentially what I had paid for the car ! (as the market was very strong at the time).... Link to comment Share on other sites More sharing options...
Waylander Posted January 12, 2011 Author Report Share Posted January 12, 2011 Still not heard anything from Admiral. We still have the courtesy car. Should I just leave them to it or chase it up? Link to comment Share on other sites More sharing options...
m4ttm4son Posted January 12, 2011 Report Share Posted January 12, 2011 How long has it been? It took about two weeks before I got a call. I had just started thinking about calling them. Does it matter, since you have the courtesy car? Link to comment Share on other sites More sharing options...
DHA Posted January 12, 2011 Report Share Posted January 12, 2011 Admiral for me too. Will be 2 weeks on Friday for me, hire car is only for 21 days so I have chased them. They "hope" to have an offer for me next week. I suspect Admiral will be ready to payout within the 21 days, however BMW GAP will no doubt delay things as they argue about the valuation........ Link to comment Share on other sites More sharing options...
Waylander Posted January 12, 2011 Author Report Share Posted January 12, 2011 we were called by Albany on 24th Dec to confirm write-off. As you say it doesn't matter too much as we do have a courtesy car.... Link to comment Share on other sites More sharing options...
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