Maxyboy Posted May 31, 2006 Report Share Posted May 31, 2006 ok here goes.....i'm looking for answers....and i'm sure you chaps are the fellows to help me.... 1st rattle:.....coming from somewhere on the drivers recaro......2nd rattle or clunk prob more like it:......coming from somewhere on the back seat or possibly in the boot....some others i am sure must have had the same issues Link to comment Share on other sites More sharing options...
R32HAZ Posted May 31, 2006 Report Share Posted May 31, 2006 Yes got a rattle in the back, sound like the noise made if you waggle the seat belt clip in the buckle. Goes if you 'mess around' with the back seat - like unclip the seat back and re-fix. Drivers door trim - at the rear end of the silver strip, where the upper and lower trim panels meet. Got it booked in for Monday, mainly for an oil and filter change, but to get the rattles looked at as well. Link to comment Share on other sites More sharing options...
rs32 Posted May 31, 2006 Report Share Posted May 31, 2006 the one coming from the rear seat area could well be where the rear seat clips back into place after folding. check whether both sides are clipped back into place fully, or you could try some electrical tape around the metal bar. if it's not the seat then perhaps some of the tools are not fixed in properly, or the screw mounting for the spare wheel could be slightly loose. have almost given up trying to solve the rattles now - I just upgraded the stereo instead Link to comment Share on other sites More sharing options...
Maxyboy Posted May 31, 2006 Author Report Share Posted May 31, 2006 [ QUOTE ] Yes got a rattle in the back, sound like the noise made if you waggle the seat belt clip in the buckle. Goes if you 'mess around' with the back seat - like unclip the seat back and re-fix. [/ QUOTE ]that is exactly what 1 of the rattles sounds like.....do you know a long term fix or just short term relief? Link to comment Share on other sites More sharing options...
R32HAZ Posted May 31, 2006 Report Share Posted May 31, 2006 Just short term relief at the moment. Its always there at the start of a trip - get in back and release + re-fix the double seat back bench it goes and does not return for the rest of the journey, but is always there for the next trip!!! Is it opening + closing the back door or fiddling with the seat back that sorts it I wonder. Is yours a 3 dr? I will be sure to ask the dealer what he did on monday. Sound like your like me - can't stand rattles, but sadly all cars seem to suffer from them. Link to comment Share on other sites More sharing options...
Maxyboy Posted May 31, 2006 Author Report Share Posted May 31, 2006 ye mines is a 3dr.....have already taped the catches for the back bench to stop metal on metal but this done nothing....there must be a fix....i cant even turn the music up coz i like the sound of the engine too much Link to comment Share on other sites More sharing options...
R32HAZ Posted May 31, 2006 Report Share Posted May 31, 2006 Bugger - was rather hoping it was those catches! but seems not. Link to comment Share on other sites More sharing options...
Keithp Posted May 31, 2006 Report Share Posted May 31, 2006 Was keeping this to myself not to upset anyone still waiting with baited breath for their car , my car went back in to the dealer last tuesday to see if they can sort out the noisy rack and see if they can locate the rattle from the rear. I recieved a call from the dealer last wednesday telling me that they had changed the rack dispite it having the right part number in an attempt to cure the noise on left lock, they then went on to tell me they wanted to change the rear anti roll bar !!!! i asume this is to sort out the rattle or have they found something else wrong!! He then went on to tell me it's on back order, due this friday , i then recieved a call today to tell me the parts would now be arriving on the 9th !!! Given the other silly it faults i have experanced i am seriously considering rejecting the car, and i had just got used to it as well. So far it's been in the garage 19 days since 16th March. Be interested in hearing your views on vw customer services ability to resolve this sort of issues. Keith Link to comment Share on other sites More sharing options...
rs32 Posted May 31, 2006 Report Share Posted May 31, 2006 19 days is appalling Keithp Would be "politely" shouting at them until they sort it Link to comment Share on other sites More sharing options...
Keithp Posted May 31, 2006 Report Share Posted May 31, 2006 It's made more difficult by the fact most of the problem is being created by parts not being available , the window took over a week to show up and it took a call to vw to hurry that along. They did offer to give me the car back to use until the anti roll bar came in but i thought it was prudent to leave in there till all the issues were resolved. Wost bit is i have been under the car and i don't think the anti roll bar is the problem!!!! I just hope it's back before Le Mans , as i'm due to take my two 10 year old boys . trouble is if i go along the route of rejecting it i doubt it will be resolved quickly enought by then anyway. Keith Link to comment Share on other sites More sharing options...
R32HAZ Posted May 31, 2006 Report Share Posted May 31, 2006 Keith, is you're 'rattle from the back' similar to mine - described above? Link to comment Share on other sites More sharing options...
Keithp Posted May 31, 2006 Report Share Posted May 31, 2006 Initaly i thought it was something like the seat belts etc , but when the kids ( don't laugh they are quite good mechanics at 10 ) were in the back they said it sounded like it was from under the floor to the passenger side. When i was under the car and banged the plasic under shield it sounded like there was something lose between the shield and the actual body of the car. When the mechanic took the sheld off there appeared to be only one fixing on the brake pipes on the whole of the underside , at the front there is an aluminiun block about 15-20mm square which the pair of pipes connect to this is not fixed in any way, i have a feeling this is ratteling on the underside of the car. Keith Link to comment Share on other sites More sharing options...
v6tas Posted May 31, 2006 Report Share Posted May 31, 2006 Back seat clunk was bloody annoying until the wife spotted that the rear (drives side) head rest was folded foreward. Folding back sorted that problem. Drivers side rattle/clunk was the seat belt holders. Ive had them both replaced 3 months ago but now the drivers holder is rattling again !!. Hope this will give you some guidance mate Link to comment Share on other sites More sharing options...
Maxyboy Posted June 1, 2006 Author Report Share Posted June 1, 2006 [ QUOTE ] Initaly i thought it was something like the seat belts etc , but when the kids ( don't laugh they are quite good mechanics at 10 ) were in the back they said it sounded like it was from under the floor to the passenger side. When i was under the car and banged the plasic under shield it sounded like there was something lose between the shield and the actual body of the car. When the mechanic took the sheld off there appeared to be only one fixing on the brake pipes on the whole of the underside , at the front there is an aluminiun block about 15-20mm square which the pair of pipes connect to this is not fixed in any way, i have a feeling this is ratteling on the underside of the car. Keith [/ QUOTE ]could you keep me posted as to how you get on with the clunk....would love to get mine resolved....will try moving the headrests before my next drive to try that....i hear it most when coming off a speed bump...to reattling...just one definite hit it seems.....cheers Link to comment Share on other sites More sharing options...
Keithp Posted June 1, 2006 Report Share Posted June 1, 2006 One noise the mechanic told me about which foxed most people , and it may be your noise, is the sound of the weights of the parcle shelf strings hitting the inside of the boot when you go over speed bumps a little more enthusiasticly than you should. I spoke to the supplying dealer this morning to give him advance notice that if the car is not sorted this time i intend to reject the car , anyway VW customer services rang back to tell me they would not exchange the car for a new one , as they faults i have been having did not fall into the right catigory!!! The intersting thing is that i did not mention this in my discussion with the dealer, anyway the attatude of the so called customer sales person has managed to wind me up totaly , if anyone has any info on how best to deal with vw customer service can you PM me, or are they a totaly lost cause!!! thanks Keith Link to comment Share on other sites More sharing options...
R32HAZ Posted June 1, 2006 Report Share Posted June 1, 2006 I rejected a car after one week (not a VW). Make sure they know you know what you are talking about. Quote the sale of goods act - basically new products have to be free from faults HOWEVER SMALL. "Not the right category" is total bollocks mate. The main thing - get a solicitor, they WILL back down in my experience. At this stage - document everything, and get all the dates together for whats happened up to now. Link to comment Share on other sites More sharing options...
Keithp Posted June 1, 2006 Report Share Posted June 1, 2006 At the point he started getting all formal i did point out to him, i did only tell the supplying dealer that my intention would be to reject if the car was not right this time, I told him that my understanding was that the onus was now on them to prove the car was of merchantable quality and fit for purpose, not mine to prove the car was not . I told him repeat faults, the car being delivered with a window the incorrect colour and being in the dealers for a total of 19 days since 16th march did not qualify as fit for purpose and of merchantable quality in my book and invited him to comment he declined as he was not technical !!! Anyway another call to the dealer in the morning to see where we go from here. The anoying thing is none of the faults are major ones , i just dont want to spend my the time runing back and forward to the dealers geting niggles sorted like the seat trim being refitted all the time, if you think i am expecting too much please tell me before i make a p****t of myself. keith Link to comment Share on other sites More sharing options...
R32HAZ Posted June 1, 2006 Report Share Posted June 1, 2006 Remember its your hard earned money thats paid for the car. You won't make a p****t of yourself - but remember not to loose you rag, always be polite, patient, listen to what they've got to say but be firm and get your point across. Niggles are a pain, its mostly the time spent going back and forth to the dealer thats the worse. It took my Land Rover dealer three attempts at fitting a wing mirror glass properly! They're all as bad as each other. Link to comment Share on other sites More sharing options...
Keithp Posted June 1, 2006 Report Share Posted June 1, 2006 Yes it's a case of count to ten before you respond, what got me was the dismisive attatude of the chap , the attitude was 'down to you and the dealer', nice to know the dealers have the support of the manufacture to help them resolve things ! Keith Link to comment Share on other sites More sharing options...
Maxyboy Posted June 1, 2006 Author Report Share Posted June 1, 2006 [ QUOTE ] One noise the mechanic told me about which foxed most people , and it may be your noise, is the sound of the weights of the parcle shelf strings hitting the inside of the boot when you go over speed bumps a little more enthusiasticly than you should. [/ QUOTE ]thanks for that....i will have a look at that in the morning....i dont mind if thats all its is...i just dont want it to be mechanical.....had a look at the headrests as someone suggested but mine dont alter agle wise .....just up and down and they look ridiculous up....will kkeep you posted.....cheers Link to comment Share on other sites More sharing options...
R32HAZ Posted June 9, 2006 Report Share Posted June 9, 2006 Maxyboy, have you managed to find / cure your rattle from in the back? Mine went in on Monday, looks like they've lubed all the latches (doors, seat backs etc) but it doesn't seem to have done the trick. Link to comment Share on other sites More sharing options...
Maxyboy Posted June 9, 2006 Author Report Share Posted June 9, 2006 [ QUOTE ] Maxyboy, have you managed to find / cure your rattle from in the back? Mine went in on Monday, looks like they've lubed all the latches (doors, seat backs etc) but it doesn't seem to have done the trick. [/ QUOTE ]i havnt....but someone somewhere suggested it was the rubber balls in the end of the string for the parcel shelf....without having taken the parcel shelf out and tried that i have convinced myself that is the problem.....which aint something to really worry about....i will take it out tomorrow and try it now that you've reminded me though....it sounds plausible.....you not think Link to comment Share on other sites More sharing options...
Keithp Posted June 9, 2006 Report Share Posted June 9, 2006 Well guy's i'v been keeping a low profile on this, i still have not had my car back from the dealers. Today I got the hump because the parts which should have arrived today ( complete anti roll bar ) did not.i have been told delivery has beed pushed back to the 13th , So blood pressure went up and i wrote to the supplying dealer telling him unless sorted quick i will reject it . Any way i still could not understand why they needed to change the complete rear anti roll bar when i was convinced i already new where the fault was , anyway went to drift bridge this evening and managed to speak directly to the tec who is working on the car and took it for a drive. The short version is that he lubed the rar anti roll bar bush and the noise had reduced significantly , his take on it, and you mk 4 owners may be able to shed some light on this , was the the MK 4 had a simmilar problem with the front anti roll bar bushes knocking in a simmilar manner . His view was they came completly dry and suffered wear can't comment, on the validity of this but the rattle had reduced when driven down the same piece of road. A little more concerning was he said he managed to nip up some of the fixings a quarter turn , so someones torque wrench was not calabrated correctly!! So hopefully i will now have the car back to go to le Mans. So if you have a fairly heavy rattle from the rear and can't find it get your dealer to take a look at this can't confirm it is yet till the parts are swopped but it's looking promising. Keith Link to comment Share on other sites More sharing options...
v6tas Posted June 9, 2006 Report Share Posted June 9, 2006 I had a knocking noise coming from the back of my 4Motion (or so i thought) so i took it in for a look see and it turned out that it was the front roll bar and not the back as i assumed with the noise coming from the back end. Worth getting them to look at the front setup if they havent already Link to comment Share on other sites More sharing options...
Keithp Posted June 9, 2006 Report Share Posted June 9, 2006 Will mention that as he went to the back based on his experance of the front knocking noise on previous cars, so i would like to think he's checked this first! Keith Link to comment Share on other sites More sharing options...
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