S80PMC Posted March 16, 2007 Report Share Posted March 16, 2007 Only had the new car about 6 weeks & noticed on a long drive this week that the car felt very floaty on the motorway, kinda like it was drifting in lane due to cross-winds however it was not windy. Noticed a load of oil down the NSF of the car & in the NSF wheel arch so thought the worst & took it to a dealer local to my location that day. The good news was the oil must have been picked up off the road so no fault or damage causing that, however they did notice some play in the front suspension & then noticed play in the rear suspension. Full diagnosis was that all the Upper arms need replacing & of course these are now on back order with expected arrival in the UK in 7-10days. Has anyone else suffered this?? I've got to drive about 700 miles in the car next week & although it does not feel un-safe, i am a little concerned about safety but very little i can really do with no replacement parts in the country. Should i be concerned?? Seems a bit strange for such parts to need replacing on a sub 3yr 35K mile car. Link to comment Share on other sites More sharing options...
Atomic Posted March 16, 2007 Report Share Posted March 16, 2007 [ QUOTE ] Seems a bit strange for such parts to need replacing on a sub 3yr 35K mile car. [/ QUOTE ] Seems very strange, what sort of history does the car have? Link to comment Share on other sites More sharing options...
S80PMC Posted March 16, 2007 Author Report Share Posted March 16, 2007 [ QUOTE ] [ QUOTE ] Seems a bit strange for such parts to need replacing on a sub 3yr 35K mile car. [/ QUOTE ] Seems very strange, what sort of history does the car have? [/ QUOTE ] History is fairly normal. Was the Preston Audi Dealer Principals car hence why it was fully loaded (£78K list) was then sold at 6mths old to a regular Preston Audi customer who's owned the car for the following 2 yrs before part exchanging for a new RS4 & therefore me buying the car. Car is in excellent condition & has covered now 37K miles (35K when i bought it last month). My surprise is at all 4 needing replacing together as surely they can't all go at the same time & must go in sequence. Also concerned the dealer did not pick this up during PDi as i've only had the car about 5 weeks. Link to comment Share on other sites More sharing options...
Atomic Posted March 16, 2007 Report Share Posted March 16, 2007 I'd be headed back to the dealer... surely this is an ommission on their checks? Link to comment Share on other sites More sharing options...
PinkPrincess Posted March 16, 2007 Report Share Posted March 16, 2007 This should have been checked by your dealer, but you say that it is being sorted? They should be footing the bill.. Have you been through any unusual road conditions? Good news that the oil was from another vehicle Link to comment Share on other sites More sharing options...
S80PMC Posted March 16, 2007 Author Report Share Posted March 16, 2007 [ QUOTE ] This should have been checked by your dealer, but you say that it is being sorted? They should be footing the bill.. Have you been through any unusual road conditions? Good news that the oil was from another vehicle [/ QUOTE ] All this will be covered by Warranty, as the car is not yet 3yrs old, plus has a fresh Audi Approved 12mth Warranty, plus it also has the 5yr/75K mile maintenance plan, so not woried as all costs will be covered. My concern is driving the car 700 miles next week as parts won't arrive until the following week, along with the fact the dealer did not spot this during pdi. Link to comment Share on other sites More sharing options...
nikw Posted March 16, 2007 Report Share Posted March 16, 2007 Worn suspension components are very common on D2 A8s, as are stealers unable to identify this from the symptoms exhibited by the car. Many of us on here have had stuff replaced, and sometimes more than once. I'm interested to know whether this fragility has been addressed on the D3. Given the symptoms you describe I'd ask your dealer to check the track rod ends for play while they have the car - I've had two new sets fitted to my D2 in the past 30 months and the increase in steering feel and precision easily justifies the modest expense. Link to comment Share on other sites More sharing options...
Chris_B Posted March 16, 2007 Report Share Posted March 16, 2007 [ QUOTE ] Seems a bit strange for such parts to need replacing on a sub 3yr 35K mile car. [/ QUOTE ] Going on dealer diagnosis, which seems to be: 1. Pick a part that might be related, and consider replacing it. 2. Look for any recalls that might need doing, and do them. 3. Go back to step 1 until fixed. They might be right, it might be upper arms are worn - bad batch? If not, suspension module fault? I wonder if it really is lowering at speed like it should? If you watch the MMI 'Car' suspension display, do you see the down and up arrows as it self-adjusts? Link to comment Share on other sites More sharing options...
S80PMC Posted March 20, 2007 Author Report Share Posted March 20, 2007 [ QUOTE ] [ QUOTE ] Seems a bit strange for such parts to need replacing on a sub 3yr 35K mile car. [/ QUOTE ] Going on dealer diagnosis, which seems to be: 1. Pick a part that might be related, and consider replacing it. 2. Look for any recalls that might need doing, and do them. 3. Go back to step 1 until fixed. They might be right, it might be upper arms are worn - bad batch? If not, suspension module fault? I wonder if it really is lowering at speed like it should? If you watch the MMI 'Car' suspension display, do you see the down and up arrows as it self-adjusts? [/ QUOTE ] All the displays appear to work OK & when stationary i can feel the car lift/lower when adjusting in MMI. Also the green car with down arrow shows up when cruising on the motorway when set to Automatic. Car does feel very floaty on the motorway as though it's drifting in high winds, however this is when their's no wind present. Feels a little un-safe & just hoping the new Upper arms all round will fix this. Link to comment Share on other sites More sharing options...
thepm Posted March 20, 2007 Report Share Posted March 20, 2007 PaulC I think I have the same problem as you, I have only had my car about a month and has 38K on the clock. I felt it was a little floaty as well but I thought that it was just me getting used to air suspension. I also have the green car at cruise, although I have not played with the MMI setting yet. I thing I noticed was that when cruising on the motorway and holding the wheel with one hand, you need to make more adjustments to keep it online. Do have this or are you a good lad and use both hands? My car is not under warranty so I would be very interested in your findings and if it is just us getting used to the car. One thing to check, if you have not done so already is tyre pressures, mine were all over the place and it improved it quite a bit. Philip Link to comment Share on other sites More sharing options...
S80PMC Posted March 20, 2007 Author Report Share Posted March 20, 2007 [ QUOTE ] PaulC I think I have the same problem as you, I have only had my car about a month and has 38K on the clock. I felt it was a little floaty as well but I thought that it was just me getting used to air suspension. I also have the green car at cruise, although I have not played with the MMI setting yet. I thing I noticed was that when cruising on the motorway and holding the wheel with one hand, you need to make more adjustments to keep it online. Do have this or are you a good lad and use both hands? My car is not under warranty so I would be very interested in your findings and if it is just us getting used to the car. One thing to check, if you have not done so already is tyre pressures, mine were all over the place and it improved it quite a bit. Philip [/ QUOTE ] Philip, I'm going to check the tyres at the weekend, however the car has acted this way since day 1 & i assume TP's will have been checked at PDi. I'm suffering the exact same in that i have to correct the steering almost constantly & especially if i'm lazt cruising with one hand on the wheel. Perhaps it is a characteristic of Air Suspension, but i just don't believe that. The best description is as though the car is being blown by side-winds yet the weather is not windy. When my car goes in to have all the upper arms replaced, i'll get them to have a closer look, but it just does not feel right when cruising on the motorway. Link to comment Share on other sites More sharing options...
Quattrophenia Posted March 20, 2007 Report Share Posted March 20, 2007 I had a 54 reg 4.2 A8 and racked up about 30K miles with no problems what so ever. Can state the problem you refer to is not a characteristic of the air susspension - especially on lowest setting in MMI. Having said - it is a v.big car and it has been very windy! Link to comment Share on other sites More sharing options...
thepm Posted March 21, 2007 Report Share Posted March 21, 2007 Paul Well I think Quattrophenia has confirmed it, there is something up with our cars! It is a bit off on cars with such few miles, yours is a year younger than mine as well. What size wheels do you have by the way, mine are the standard 18" and I do not have sport suspension (drove a 19" with sports and it was a bit hard for my liking) in case it has any baring. I would be pretty surprised it the pressures have been checked, you would think they would but there is a general lack of care with garages in my opinion Let me know how you get on with the arms. I will need some new tyres before the winter so then would be a good time to do any suspension work. Philip Link to comment Share on other sites More sharing options...
oliverz Posted June 30, 2012 Report Share Posted June 30, 2012 Only had the new car about 6 weeks & noticed on a long drive this week that the car felt very floaty on the motorway, kinda like it was drifting in lane due to cross-winds however it was not windy.Noticed a load of oil down the NSF of the car & in the NSF wheel arch so thought the worst & took it to a dealer local to my location that day. The good news was the oil must have been picked up off the road so no fault or damage causing that, however they did notice some play in the front suspension & then noticed play in the rear suspension. Full diagnosis was that all the Upper arms need replacing & of course these are now on back order with expected arrival in the UK in 7-10days. Has anyone else suffered this?? I've got to drive about 700 miles in the car next week & although it does not feel un-safe, i am a little concerned about safety but very little i can really do with no replacement parts in the country. Should i be concerned?? Seems a bit strange for such parts to need replacing on a sub 3yr 35K mile car. any damage of a purchased car should be resolved by the dealer. Under soga, there should be satisfactory quality and met the description given before purchasing the vehicle. Link to comment Share on other sites More sharing options...
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