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iTunes problem - help please!


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crazy.gif I'm reinstalling windows on my laptop and need apparently need to 'deauthorize' my account in iTunes 169144-ok.gif

crazy.gif I can log in and out of my iTunes account with my username and password but when I put the exact same details into the deauthorize option I get the error:


could not deauthorize this computer because either your user name or password are invalid

[/ QUOTE ]

confused.gif any ideas?

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