patently Posted September 15, 2008 Report Share Posted September 15, 2008 Having a weird time with Outlook 2007. We're trying to forward a message to a group, but get an error message that just says "Cannot send this message" (see attached). Expanding the group doesn't help; reforming the message doesn't help. Other messages work ok...:confused: Link to comment Share on other sites More sharing options...
Frodo Posted September 15, 2008 Report Share Posted September 15, 2008 Does the group have a restriction on whom can send to it? Is the message coming in or going out to the internet? Link to comment Share on other sites More sharing options...
patently Posted September 16, 2008 Author Report Share Posted September 16, 2008 We're trying to send a message out to the group from our home PC. We haven't set up any restrictions on who can send - didn't know you could! Other messages have been sent to the group with no problems. Link to comment Share on other sites More sharing options...
Hopsta Posted September 16, 2008 Report Share Posted September 16, 2008 Have you tried to create a new mail and send the mail again incase it's got squiffed (sp?) Might be that you they've now set the group to be internal users only Link to comment Share on other sites More sharing options...
Frodo Posted September 16, 2008 Report Share Posted September 16, 2008 Okay so if I understand this correctly you are sending a message from outside to a group on the internal Exchange server? By default Exchange won't automically respond to messages from the internet as this is a security risk. The configuration is either in the organisation level Internet Message policy or in the config of the SMTP virtaul server for the connector Link to comment Share on other sites More sharing options...
patently Posted September 16, 2008 Author Report Share Posted September 16, 2008 No - this is our home PC. Simple broadband connection to ISP, Outlook 2007 installed locally, no servers involved! Hopsta - yes, have tried re-creating the message from scratch. Same result. Also tried to save the draft message when we shut down last night, but we just get "The operation failed". The message we're trying to send is a forwarded version of someone else's, so the next attempt tonight will be to rewrite the message entirely and create it as a "new message" rathert than "forward". Thanks for your help - sorry if this is coming out in dribs & drabs. Link to comment Share on other sites More sharing options...
nordberg Posted September 16, 2008 Report Share Posted September 16, 2008 Try disabling your AV and then send it. I've seen this with Zone Alarm before. Link to comment Share on other sites More sharing options...
Brabus Posted September 16, 2008 Report Share Posted September 16, 2008 Yes, looks like a firewall problem to me. Link to comment Share on other sites More sharing options...
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