cruiser647 Posted March 24, 2009 Report Share Posted March 24, 2009 Friend of mine has a PC, which has Office 2003 on it. However, sometime ago it started to do the following:- Open Word and Excel fine if you click on the icons. Opens Word and Excel really slowly (5 mins) if you double click on Doc or XLS. Powerpoint and Outlook are fine Now, he has un-installed Office, and re-installed it. No change. Un-installed Office and run Win MSI clean-up wizard. Re-installed it. no change Gone to file preferences and 'renewed' the file association. No change Checked the intricate details of file association and opening Word/Excel - all seems correct. Any ideas please? As he doesn't want to open Word/Excel seperately each time and then use File>Open, (understandably). Doesn't really want to scrub it and re-install Win XP again! Link to comment Share on other sites More sharing options...
Teacake Posted March 24, 2009 Report Share Posted March 24, 2009 Funny, my dad has just reported the same thing on his PC. As he's in a different country, I can't just pop round to check it out, but I'd be interested to see if you come up with an answer to this. Link to comment Share on other sites More sharing options...
Lussac Posted March 25, 2009 Report Share Posted March 25, 2009 Try locating and deleting the normal.dot file (all occurrences of it). It will be re-created the next time you start Word and Excel. If this file gets screwed for some reason it can cause very strange behaviour. Link to comment Share on other sites More sharing options...
Hopsta Posted March 26, 2009 Report Share Posted March 26, 2009 Can he load Explore up quick via Window Start Button+E? Check for mapped drives that are no longer active, this caused me similar issues a couple of weeks back Very slow opening office documents through Windows Explorer when there is network connectivity. : slow, explorer, office, opening, windows Link to comment Share on other sites More sharing options...
cruiser647 Posted March 26, 2009 Author Report Share Posted March 26, 2009 Try locating and deleting the normal.dot file (all occurrences of it). It will be re-created the next time you start Word and Excel. If this file gets screwed for some reason it can cause very strange behaviour. That is one of the first things I tried. Had no affect. Thanks anyway - keep'em coming! However, once Office Pro 2003 is installed, it works fine until a reboot! After which Word and Excel will not open nicely! Will check out Hopsta's linky. Link to comment Share on other sites More sharing options...
Teacake Posted April 2, 2009 Report Share Posted April 2, 2009 In the case of my father's laptop, mapped drives is unlikely, though it will be connected to a broadband router and there could be some sort of weird DNS issue or something going on there which might slow down Explorer. Do Word and Excel share a normal.dot template now? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now