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BMW...not what i'd hoped.


simon737
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Well after 8.5 months of ownership of my Z4M I have to say I'm dissapointed. The car has been in the garage in almost as many months and the level of service at my two local dealerships has been awful! For a so called 'prestige' car manufacturer I've often felt like throwing the keys at them. Now I might just be one of the unlucky ones, but I would never own another after this one for sure!

The car itself is great when it works don't get me wrong, but the backup i've received has been shocking. On 3 occasions I've been to my local dealer with a list of issues it seems they do the first thing reset the computer it return it saying its fixed, only for me to drive a mile and a half down the road and the engine warning light (or whatever BMW call it) to come on. I phoned said what had happened and they said "bring it in when evers convienient" only to be told when i did that, "ah were fully booked today blah blah excuses excuses", not good enough!

Rant over, Happy New Year to all

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Which dealer?

Try the smaller groups; there is one large chain of BMW dealerships that, frankly, is utterly crap. They are me nearest dealership - literally 5 minutes away. But I have been let down by both sales and service departments, been lied to, shouted at, verbally abused, ignored, work not done, and so on.

So now I drive 40 miles to a firm that only has one BMW dealership, where I am looked after properly.

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  • 2 months later...

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