simon737 Posted January 1, 2008 Report Share Posted January 1, 2008 Well after 8.5 months of ownership of my Z4M I have to say I'm dissapointed. The car has been in the garage in almost as many months and the level of service at my two local dealerships has been awful! For a so called 'prestige' car manufacturer I've often felt like throwing the keys at them. Now I might just be one of the unlucky ones, but I would never own another after this one for sure! The car itself is great when it works don't get me wrong, but the backup i've received has been shocking. On 3 occasions I've been to my local dealer with a list of issues it seems they do the first thing reset the computer it return it saying its fixed, only for me to drive a mile and a half down the road and the engine warning light (or whatever BMW call it) to come on. I phoned said what had happened and they said "bring it in when evers convienient" only to be told when i did that, "ah were fully booked today blah blah excuses excuses", not good enough! Rant over, Happy New Year to all Link to comment Share on other sites More sharing options...
patently Posted January 1, 2008 Report Share Posted January 1, 2008 Which dealer? Try the smaller groups; there is one large chain of BMW dealerships that, frankly, is utterly crap. They are me nearest dealership - literally 5 minutes away. But I have been let down by both sales and service departments, been lied to, shouted at, verbally abused, ignored, work not done, and so on. So now I drive 40 miles to a firm that only has one BMW dealership, where I am looked after properly. Link to comment Share on other sites More sharing options...
simon737 Posted January 1, 2008 Author Report Share Posted January 1, 2008 Astles in S****horpe and Stratstone Doncaster, both crap! Link to comment Share on other sites More sharing options...
patently Posted January 1, 2008 Report Share Posted January 1, 2008 You're a long way from anyone I can recommend, then ... Link to comment Share on other sites More sharing options...
roger482 Posted January 2, 2008 Report Share Posted January 2, 2008 [ QUOTE ] Astles in S****horpe and Stratstone Doncaster, both crap! [/ QUOTE ] Simon, have you spoken to John Fisher at Stratstone? He has looked after my M cars for a good few years. I have always found him to be very helpful in sorting any problems. Link to comment Share on other sites More sharing options...
sidicks Posted January 2, 2008 Report Share Posted January 2, 2008 If you don't like the dealer, but love the car then simply change dealers - at most you should need to go for a service once a year, maybe less! Sidicks Link to comment Share on other sites More sharing options...
simon737 Posted January 2, 2008 Author Report Share Posted January 2, 2008 No hadn't heard of him, I'll ask for him in future. Thanks! Link to comment Share on other sites More sharing options...
Hell834 Posted March 11, 2008 Report Share Posted March 11, 2008 Simon - I don't have a Z4 (i wish) but my 320d Touring is not all I had hoped for either - very dissapointing car, the handling is great but otherwise not so great ! pity ! Give us a go in the you're Z4 and we'll see how quick it can go ???? Link to comment Share on other sites More sharing options...
theduisbergkid Posted March 18, 2008 Report Share Posted March 18, 2008 FWIW Sytner in leicester are a bunch of twunts too. Link to comment Share on other sites More sharing options...
Booster Posted March 18, 2008 Report Share Posted March 18, 2008 [ QUOTE ] FWIW Sytner in leicester are a bunch of twunts too. [/ QUOTE ] Agreed. Hate the place. Link to comment Share on other sites More sharing options...
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