Paul Posted April 13, 2006 Report Share Posted April 13, 2006 Printer has suddenly stopped printing. It goes through the motions, head moves like its started to print, and then it spits out a perfectly blank peice of paper! with no errors what so ever. It WILL print its own test sheets, calibration and head clean sheets etc no problems. It wont print from any other application! ie word, Adobe Acrobat, outlook, paint, notepad etc etc Tried driver reinstalls/ latest drivers and get the same. Printer has ink, as test sheets work, and ive tried the various photo/black cartdidges i have here. Any ideas? I dont really want to re-install XP if i can help it. Link to comment Share on other sites More sharing options...
CarMad Posted April 13, 2006 Report Share Posted April 13, 2006 Reboot ? Check cables, take them out and re-insert? Change ports on PC if its USB. Try and just print from Notepad as the simplest test. Turn it off for a bit and then turn back on after the PC is running. .. can't think of much else to try to be honest. Link to comment Share on other sites More sharing options...
Paul Posted April 13, 2006 Author Report Share Posted April 13, 2006 Already Rebooted.. Already powered down... Notpad test complete. Wont even print two words. "Print Test" Havent bothered changing USB ports yet, as its been working on this one, and is taking commands to start printing, and do test prints all ok. via USB, As well as waking and powering up, when you select print.. it might be dead. Link to comment Share on other sites More sharing options...
CarMad Posted April 13, 2006 Report Share Posted April 13, 2006 Doesn't sound good. Sounds like you have tried just about everything. Have you totally removed power from it not just powered off, can make a difference. Other than that if you have another PC or someone elses try it on that if it still doesn't work. Warranty or bin. Link to comment Share on other sites More sharing options...
Paul Posted April 13, 2006 Author Report Share Posted April 13, 2006 not yet tried another PC. ive got another one or lappy i could try it on. Im going to check the usb is seated in the back of pc, maybe try another port if all else fails and i may also try going back to original disc supplied with printer, despite trying drivers from UK and USA, both manual install and Forced via the web auto installs. seems really weird. I only use the printer once in a blue moon, and it seems to have kicked its heels. tried the full power down. Im a maintenance technician so quite used to the switch it off, switch it on, Sorted! phenomenon. just not working in this case! Link to comment Share on other sites More sharing options...
alexc Posted April 13, 2006 Report Share Posted April 13, 2006 Test it on another PC or Laptop first. It could be the Pc and not the printer, if it's printing its own test sheets etc it's because the data is already stored within the machine. Sounds like a data transfer issue from your machine to the Printer. Is your Hard Drive near to full capacity?? Link to comment Share on other sites More sharing options...
drpellypo Posted April 13, 2006 Report Share Posted April 13, 2006 It'll be your cable. 99% sure of that. Try another one, and see if it works. Link to comment Share on other sites More sharing options...
Paul Posted April 13, 2006 Author Report Share Posted April 13, 2006 I got bored , and gave up for today. Ill continue tomrrow. operating system partition has got 2.4 gig free. I can probly have a clean up and free it up. ill try it on another pc, and with another cable as well. seems stange it will wake up and take commands from usb, start to operate like its printing the first few lines of a page, then stop and spit out a plain sheet, with no error. no failed to print error, nothing. ill try the above over the weekend and post back findings. cheers all. Link to comment Share on other sites More sharing options...
Mo-S3 Posted April 13, 2006 Report Share Posted April 13, 2006 I think you have got a dodgy electricity coming into your house. You need to filter the supply with a flux capacitor and trust me your problem(s) will be solved! Link to comment Share on other sites More sharing options...
Paul Posted April 14, 2006 Author Report Share Posted April 14, 2006 searching google it seems there are other people that have had this problem, and no one found a solution or cause yet. Eg, almost word for word what I've described.. ill continue playing with it over weekend. Link to comment Share on other sites More sharing options...
Paul Posted April 14, 2006 Author Report Share Posted April 14, 2006 CD drivers didnt work. (didnt even try to print) Changing USB ports made no difference turning off auto paper detection and manually selecting paper type didnt make any difference at all. Next stage, Install on another PC. not sure ive got another USB lead to try without going out and getting one. Link to comment Share on other sites More sharing options...
Paul Posted April 14, 2006 Author Report Share Posted April 14, 2006 printer works on laptop with XP home (desktop is XP Pro) so that proves: The printer The driver im using The USB lead Looks like something is borked on XP Pro or it hasnt likes some software or update. So looks like ill have to have a backing up session, cleaning out session and re-install xp pro on the desktop. Link to comment Share on other sites More sharing options...
AntW Posted April 15, 2006 Report Share Posted April 15, 2006 does it print normal speed or really slow? When I had one of those printers it used to behave similar to what you are describing when the ink cartridges were low/blocked/knackered? Have you tried new cartridges? Link to comment Share on other sites More sharing options...
Paul Posted April 15, 2006 Author Report Share Posted April 15, 2006 on Laptop it works fine. all combinations of the cartridges work when attached to laptop on desktop, it doesnt print at all. Just spits out plain paper, regardless of application. Ive resigned myself to a reinstall. Ive been backing up the files etc to make it smooth as possible. Link to comment Share on other sites More sharing options...
Paul Posted April 16, 2006 Author Report Share Posted April 16, 2006 Reinstalled XP and its now working again. Thanks all Link to comment Share on other sites More sharing options...
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