chasdrury Posted June 4, 2007 Report Share Posted June 4, 2007 Yesterday I was on the way to Croft for the Touring Cars - had to be there between 9 and 10 to get cooked breakfast in SEAT hospitality On the A1(M) somewhere near York my car (A4 1.8TQS) Lost power. So I took my foot of the accelerator and back on and it was OK again. 5 miles later, no power again and couldn't get any power back, so pulled onto the hard shoulder. Called Audi Roadside, no problem. will be with you in 30 minutes, motorway priority. I gave them the number on the SOS phone next to me so they knew exactly where I was. 2 mins later, a call - Rodney is on his way, will be there in 20 minutes. Great. Another call 2 mins later. Are you near Luton. WTF? No, I am near Tadcaster. Oh, well Rodney is on his way to Luton. Right, well I am near Tadcaster. Another call back, Richard is on his way will be 20 minutes. Sure enough 20 minutes passes and RAC turn up. He looks round the car, which wouldn't even start now. He gets in the drivers seat, turns the car over and announces it doesn't start. Well I knew that! And then - 'I can't tow it, it's Quattto'. I know that. I told them on the phone it was a quattro. So I need a flatbed truck. by now it was 10.10 and I broke down at five to 9. No problem, half an hour he is on his way from Knottingley. An hour passes. No truck. Ring Audi assist. Truck is just finishing other job. Will be an hour. Quarter past twelve comes and goes... Ring up again. The driver will ring when he is on his way. He called at half 12. Will be there in an hour. He arrived about 20 past 1. So, 4 and a half hours on the hard shoulder. Not the best day, missed the touring cars and the free breakfast and lunch! Gutted... So what is wrong with my car then? Fuel pump has been suggested...... Chaz Link to comment Share on other sites More sharing options...
Sponge Posted June 4, 2007 Report Share Posted June 4, 2007 So much for Motorway priority! Link to comment Share on other sites More sharing options...
chasdrury Posted June 4, 2007 Author Report Share Posted June 4, 2007 [ QUOTE ] So much for Motorway priority! [/ QUOTE ] My thoughts exactly! Link to comment Share on other sites More sharing options...
J_C Posted June 4, 2007 Report Share Posted June 4, 2007 Not only that, but why on earth didn't they send a flatbed in the first place, knowing full well it was a quattro? Hope you get it sorted quickly and painlessly mate. Link to comment Share on other sites More sharing options...
chasdrury Posted June 4, 2007 Author Report Share Posted June 4, 2007 [ QUOTE ] Not only that, but why on earth didn't they send a flatbed in the first place, knowing full well it was a quattro? Hope you get it sorted quickly and painlessly mate. [/ QUOTE ] Because they don't listen on the phone. When they asked what car it was (I am surprised their system didn't say), I said an A4 1.8T Quattro. And I definately said, the guy I was with heard me say it! The car is at Audi at the moment, it is 3 next week, and has done 62k miles, so not sure where I am going to stand with warranty etc? Chaz Link to comment Share on other sites More sharing options...
wyliss Posted June 4, 2007 Report Share Posted June 4, 2007 You should be ok re warranty, the incident happened before its expiry....... Link to comment Share on other sites More sharing options...
chasdrury Posted June 4, 2007 Author Report Share Posted June 4, 2007 [ QUOTE ] You should be ok re warranty, the incident happened before its expiry....... [/ QUOTE ] The car has done 62,000 miles... So it has expired... Link to comment Share on other sites More sharing options...
wyliss Posted June 4, 2007 Report Share Posted June 4, 2007 Apologies forgot about the 60k limit. Maybe goodwill from Audi UK may come into it, the car is only 2k over. If the dealer insists on you paying the full amount a quick call to Audi UK will probably sort things. Link to comment Share on other sites More sharing options...
chasdrury Posted June 4, 2007 Author Report Share Posted June 4, 2007 That's what I am thinking. Hopefully there won't even be an issue. Fingers crossed Link to comment Share on other sites More sharing options...
chasdrury Posted June 5, 2007 Author Report Share Posted June 5, 2007 Here is the news - It is a failed fuel pump. Apparently expensive if not under warranty. The service advisor is speaking to Audi UK about doing it under warranty - apparently they are usually quite good about slightly over mileage cars.... I await with baited breath! Chaz Link to comment Share on other sites More sharing options...
shark_90 Posted June 5, 2007 Report Share Posted June 5, 2007 Don't worry, you have the lovely Lizi looking after you Link to comment Share on other sites More sharing options...
chasdrury Posted June 5, 2007 Author Report Share Posted June 5, 2007 [ QUOTE ] Don't worry, you have the lovely Lizi looking after you [/ QUOTE ] She did mention she was going to leave me in the 4 speed courtesy car of doom for as long as possible, becuse she thought it was amusing how bad I thought it was Link to comment Share on other sites More sharing options...
shark_90 Posted June 5, 2007 Report Share Posted June 5, 2007 She always gives me good courtest cars, I think she must like me more Link to comment Share on other sites More sharing options...
chasdrury Posted June 5, 2007 Author Report Share Posted June 5, 2007 [ QUOTE ] She always gives me good courtest cars, I think she must like me more [/ QUOTE ] As if! It wasn't her who gave me the car, it was Roadside Assistance. I am sure if it was her call she would really want to chauffeur me around... , either that or the 4.2TDi A8 again Link to comment Share on other sites More sharing options...
BenjaminTDI Posted June 6, 2007 Report Share Posted June 6, 2007 Sorry to hear that. I think Audi will cover it under goodwill, even if it takes some gentle persuasion. No car that has done 62k and under 36 months old should leave you stranded at the roadside imo! Link to comment Share on other sites More sharing options...
chasdrury Posted June 6, 2007 Author Report Share Posted June 6, 2007 [ QUOTE ] Sorry to hear that. I think Audi will cover it under goodwill, even if it takes some gentle persuasion. No car that has done 62k and under 36 months old should leave you stranded at the roadside imo! [/ QUOTE ] I am of that school of thought, too... Hopefully I will know later today... Chaz Link to comment Share on other sites More sharing options...
ian_m Posted June 6, 2007 Report Share Posted June 6, 2007 Amazing how much damage Sparky did on that test drive Link to comment Share on other sites More sharing options...
Sparky Posted June 6, 2007 Report Share Posted June 6, 2007 Don't remind him Link to comment Share on other sites More sharing options...
Sparky Posted June 6, 2007 Report Share Posted June 6, 2007 [ QUOTE ] The service advisor is speaking to Audi UK about doing it under warranty - apparently they are usually quite good about slightly over mileage cars.... [/ QUOTE ] Fingers crossed mate. Link to comment Share on other sites More sharing options...
chasdrury Posted June 7, 2007 Author Report Share Posted June 7, 2007 OK, they rang last night and the news is acceptable, I think. There is a long convoluted story but basically I have to pay about £100 - it was the fuel pump that has gone, so I have had a new pump and filter. The factory are paying 90% of the part and Audi UK are paying 80 odd % of the labour and I have to pay the rest. Does that sound reasonable. I blame the whole thing on Sparky anyway . I PM you the invoice. I accept cheque, P/O, beer tokens etc etc Chaz Link to comment Share on other sites More sharing options...
Sparky Posted June 7, 2007 Report Share Posted June 7, 2007 That does sound reasonable costs mate, as they could say you are out of warranty. I really can't see how getting all 4 wheels off the road at over a ton on a small bridge can cause a fuel pump to go. Link to comment Share on other sites More sharing options...
shark_90 Posted June 8, 2007 Report Share Posted June 8, 2007 Link to comment Share on other sites More sharing options...
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