Booster Posted January 30, 2013 Report Share Posted January 30, 2013 Our server runs Server 2003 and Avast Antivirus. Avast licence is due to expire so purchased a new one. Instructions said to uninstall old version which I duly did, installed new version and licence. All was going swimmingly, got to 100%, sat like that for ages and then I got the blue screen of death. Rebooted and it gets to Windows logo page and then reboots itself over and over again. If I can get it to start in Safe Mode and uninstall the new Avast, will it sort it? Our IT support can be there by 11am but that means three hours of wasted time for all of us. If I can fix it without causing more issues with the help of tsn then great! Any help appreciated! Quote Link to comment Share on other sites More sharing options...
burble Posted January 30, 2013 Report Share Posted January 30, 2013 Safe mode and uninstall Avast is definitely worth a try. Do you remember what the BSOD said? It should give you some indication of where the problem lies. Quote Link to comment Share on other sites More sharing options...
Booster Posted January 30, 2013 Author Report Share Posted January 30, 2013 Fatal error in something or other. Should have taken a photo but didn't think. Quote Link to comment Share on other sites More sharing options...
burble Posted January 30, 2013 Report Share Posted January 30, 2013 If you've got memory dumps to disc enabled and you can get the dump from the server there are tools out there that will give you useful information from them. Quote Link to comment Share on other sites More sharing options...
Booster Posted January 30, 2013 Author Report Share Posted January 30, 2013 Erm... Think I might wait for the chap from our support firm!! Cheers anyway! Quote Link to comment Share on other sites More sharing options...
Booster Posted January 31, 2013 Author Report Share Posted January 31, 2013 What a day!! Server was completely fecked. Hard drive failure and the Raid hadn't done its job properly (don't know what it hadn't done but there were some worried phone calls from our place to the support company's base going on). Anyway, full disaster support plan into operation, new server on site by 3pm, data uploaded from our backups and we have a skeleton system up and running. Fingers crossed totally sorted by tomorrow, Monday at the latest. Beer, I need you!! Quote Link to comment Share on other sites More sharing options...
Luke Posted January 31, 2013 Report Share Posted January 31, 2013 What a day!! Server was completely fecked. Hard drive failure and the Raid hadn't done its job properly (don't know what it hadn't done but there were some worried phone calls from our place to the support company's base going on). Anyway, full disaster support plan into operation, new server on site by 3pm, data uploaded from our backups and we have a skeleton system up and running. Fingers crossed totally sorted by tomorrow, Monday at the latest. Beer, I need you!! Sounds like a long day. You need Stella. Quote Link to comment Share on other sites More sharing options...
Booster Posted January 31, 2013 Author Report Share Posted January 31, 2013 Red Stripe is the weapon of choice tonight mate!! Quote Link to comment Share on other sites More sharing options...
Luke Posted January 31, 2013 Report Share Posted January 31, 2013 Got a Special Brew at the back of the fridge somewhere if required. Emergency use only Quote Link to comment Share on other sites More sharing options...
theduisbergkid Posted January 31, 2013 Report Share Posted January 31, 2013 Get a fax. They're sexy.(Glad you've sorted it out matey) Quote Link to comment Share on other sites More sharing options...
CarMad Posted January 31, 2013 Report Share Posted January 31, 2013 Just goes to show how important it is to have good backups. Quote Link to comment Share on other sites More sharing options...
Scotty Posted January 31, 2013 Report Share Posted January 31, 2013 Amaingly how much value a good backup is ... which makes the fact that most people never do a test restore quite weird. Quote Link to comment Share on other sites More sharing options...
patently Posted February 1, 2013 Report Share Posted February 1, 2013 Sounds like a long day. You need Stella. And some beer, too. Don't forget the beer. Glad to hear you're sorted Quote Link to comment Share on other sites More sharing options...
CarMad Posted February 1, 2013 Report Share Posted February 1, 2013 Amaingly how much value a good backup is ... which makes the fact that most people never do a test restore quite weird. I think for many they don't have a DR system or another copy of their live server. So the risk is that restoring from a backup puts them at risk of having no working system at all. Quote Link to comment Share on other sites More sharing options...
Booster Posted February 1, 2013 Author Report Share Posted February 1, 2013 Much to my wife's delight, the new system brings updated stuff with it like the ability to log in to the office from my phone. I can still hear her cheering now. That is cheering I'm sure.....! Absolutely sterling work from our outsourcing IT firm. We will be running month end on Monday one day later than normal! Quote Link to comment Share on other sites More sharing options...
Milo Posted February 1, 2013 Report Share Posted February 1, 2013 Just seen this. I've got my hi-viz jacket and a woeful knowledge of IT in the car if you need me. Quote Link to comment Share on other sites More sharing options...
Booster Posted February 1, 2013 Author Report Share Posted February 1, 2013 Just seen this. I've got my hi-viz jacket and a woeful knowledge of IT in the car if you need me. Shouldn't you be in the pub p1ssed?? Back already Barry Mcwiggan lightweight?! Quote Link to comment Share on other sites More sharing options...
Milo Posted February 1, 2013 Report Share Posted February 1, 2013 I have been very restrained tonight. Tomorrow however, I will be a fcuking disgrace :crackpipe: Quote Link to comment Share on other sites More sharing options...
garcon magnifique Posted February 3, 2013 Report Share Posted February 3, 2013 I have been very restrained tonight. Tomorrow however, I will be a fcuking disgrace :crackpipe: Has anyone been to bail him out yet? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.